Enthusiastic and Proactive IT Specialist

This is not an offshoring back-office job for an international company. You will be a key player in our globally distributed team. We’re searching for an Enthusiastic and Proactive IT Specialist person to help us tie our systems together, keeping the vital organs of our team working! If you have a passion for ensuring things run smoothly, have an eye for detail and are a proactive problem solver, we need you!   Read on!   (this will be a long write up but we like to give you all the details before you spend your time applying)We are Laminar Projects! ______________________________________________________________________________________ We are Laminar Projects!     We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.   The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life.   Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: · Connects us with meaningful relationships · Inspires us to develop ourselves to become better humans · Empowers us to pursue our own learning adventures   4 core values for a good life   We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.   Who we are Controlled Section – consistent across all ads within the business area (Consulting, Technology, Operations) Responsibilities · Written by the recruitment team · Approved by the recruitment manager and business area leader   We are achieving this vision through the following two missions:   1. To fully digitise the construction of human civilisation 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society   _______________________________________________________ The Role   Purpose of the role   This role supports the IT Compliance & Governance Manager by ensuring secure, compliant, and efficient IT operations across Laminar. It requires an experienced professional capable of resolving all types of IT issues, support helpdesk, but also maintaining ISO 27001 compliance, and improving governance processes. The position offers growth potential, including stepping in for the IT Manager when needed, as the IT function expands beyond ISO 27001 accreditation.    Team You will be joining a newly formed IT team, led by our IT Compliance & Governance Manager, which will work collaboratively with, and is supported by, the broader Operations team. This team is committed to excellence, continuous improvement and fostering professional growth.   Your top objectives · Provide daily support for helpdesk issues, ensuring timely resolution and high user satisfaction. · Improve integration and efficiency across IT tools and systems. · Proactively contribute insights to enhance the team’s overall IT and security posture. · Demonstrate leadership potential and a commitment to continuous professional growth.     Your top 5 responsibilities · Provide advanced helpdesk support – Resolve daily IT issues efficiently, ensuring minimal disruption and excellent user experience. · Enhance system and tool integration – Identify opportunities to streamline workflows and improve interoperability between applications. · Strengthen IT security and compliance – Support ISO 27001 controls, monitor vulnerabilities, and ensure adherence to security policies. · Contribute to continuous improvement – Proactively recommend and implement solutions that improve system reliability, efficiency, and governance. · Support IT leadership – Assist the IT Compliance & Governance Manager in strategic initiatives, and act as a point of escalation or deputy when needed.     Your Capabilities The ideal candidate is a technically skilled and proactive IT professional capable of resolving complex issues and improving system integration across the organization. They should demonstrate strong security and compliance awareness, particularly around ISO 27001, while maintaining clear communication and thorough documentation. This person is adaptable, collaborative, and shows leadership potential to support or deputize for the IT Manager when needed.    As a candidate, you should have:     Must-Have (The fundamentals) - Mastery: Proven IT troubleshooting skills, ability to resolve a wide range of hardware, software, and network issues, familiarity with ticketing tools and platforms like Azure, Microsoft 365, Atlassian, or similar enterprise tools. - Communication: Clear and effective communication skills, both written and verbal in English, able to work with multiple teams and clearly explain technical concepts. - Leadership: Willingness to take initiative and assist team members as needed. - Impact: Ability to work collaboratively in a team environment and contribute positively to team goals.   Nice to Have (If you don’t have it now, you will after joining) · Mastery: Ability to lead small IT or compliance projects from planning to execution, ability to automate repetitive IT tasks using PowerShell, Python, or similar tools. · Communication: Precise and structured communicator both written and verbal English · Leadership: Demonstrated leadership potential through extracurricular activities or previous roles. · Impact: Familiarity with industry standards or regulations related to IT compliance and governance.   Laminar isn’t the place for you if any of the following is true: - You want an easy, chilled-out role without much challenge - You like to be the smartest person in the room - You don’t like continuously receiving honest candid feedback - You prefer to do your own thing rather than work with a team     At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways!   _______________________________________________________ Salary and Benefits   Standard Stuff · Competitive salary dependent on location and capability · Paid Annual Leave 25 + statutory Bank Holidays · Private health insurance · Discretionary bonus scheme for all team members.   The Life-Changing Stuff · Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. · Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists. · Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded · Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us     _______________________________________________________ Application   We get thousands of applications so please write us a letter as part of your application explaining: · Why do you want to join us? · If you joined, where do you think you could make the most impact and how?   We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders.   In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself.