Warehouse & Dispatch Team Leader

Come and join our growing manufacturing company on the Sunshine Coast.

BFX Furniture is a proudly Australian owned company specialising in the design, manufacture and supply of education and commercial furniture solutions. Since its establishment in 1987, BFX has grown to become one of the leading suppliers of furniture in Australia. With a commitment to customer service backed by years of industry experience and a team dedicated to research and development, BFX Furniture doesn’t just deliver furniture, we deliver innovation and superior design. Our company is headquartered in Yandina on Queensland’s Sunshine Coast, and we employ people across Australia as we continue to grow. We are an expanding business, providing opportunities for local Sunshine Coast people to learn and grow with the business.

Why Work for Us?

• Life-friendly hours; most roles offer an early start so you can pick up the kids from school, run errands, or hit the beach in the afternoon.
• Contribute to a company known for high-quality, innovative furniture solutions that enrich learning environments.
• Be part of a dedicated, collaborative team committed to providing outstanding quality.
• Employee Assistance Program that supports your health and well-being.

About the role: We are seeking a hands-on Delivery Services Team Leader to lead day-to-day stock handling operations within our Delivery Services team.

In this role, you will coordinate daily tasks, support team members, and ensure goods are stored correctly, inventory is accurate, and orders are dispatched on time. Working alongside the team, you’ll monitor workflow, promote safe work practices, and lead by example to deliver on BFX’s high operational and customer service standards.

This is a full-time, permanent position working Monday to Friday, 6:00am – 2:06pm, with an immediate start available.

Duties and Responsibilities:

• Supervise and actively participate in day-to-day Delivery Services operations
• Coordinate routine tasks to support smooth and efficient workflow
• Assist with order preparation, ensuring accuracy and timely dispatch
• Support scheduling priorities to meet delivery deadlines and quality standards
• Liaise with internal teams, customers, suppliers, and transport providers
• Escalate delivery or operational issues promptly to the Delivery Services Manager
• Maintain warehouse organisation, stock control, and housekeeping standards
• Provide hands-on guidance and support to team members on daily tasks
• Promote and enforce safe work practices, including manual handling and hazard reporting
• Identify and suggest process improvements to enhance efficiency and accuracy
• Perform additional duties as required to support operational needs

Required skills and experience:

• Proven hands-on experience in warehouse, storage, or distribution environments
• Experience providing day-to-day guidance or support to team members (e.g. Leading Hand or Senior Storeperson)
• Ability to coordinate tasks and work effectively in a fast-paced environment
• Strong communication skills with experience liaising with internal teams, drivers, customers, and suppliers
• Working knowledge of inventory systems, warehouse tools, or manual stock control processes
• Basic to intermediate computer skills, including Microsoft applications and warehouse systems
• Current and valid Forklift Licence with safe operating experience
• Current and valid Drivers licence
• Good organisational skills and strong attention to detail
• Ability to identify and escalate operational issues appropriately
• Physically fit and capable of manual handling tasks
• Team-focused approach with the ability to lead by example
• Strong commitment to workplace health & safety and safe work practices

How to apply

Our teams come from many backgrounds, and our years of service range from five to 25 years, with second generation employees common in our business. People who stay a while are the best advertisement for a good culture, right?

Positions are available now. If you are interested, please apply with your CV and a cover letter as soon as possible. We are always on the lookout for outstanding people who want to work with us, so if these opportunities are not quite right for you but you'd like to register your interest with BFX, just head to our Careers page on our website and upload your CV and cover letter with your areas of interest. https://www.bfx.com.au/careers-at-bfx/