Be the Organised Force Behind a Trusted Illawarra Brand
Ruttley Services is a fast-growing plumbing & electrical company with 600+ five-star reviews and a reputation for doing things properly.
We’re not a corporate operation. We’re a fast-paced, high-performing team that values accountability, efficiency and great customer outcomes.
Now we’re looking for an experienced, confident Dispatch & Scheduling Coordinator who thrives in a busy environment and knows how to keep things running smoothly.
What You’ll Be Doing
- Coordinate and manage daily job scheduling for technicians
- Dispatch plumbers and electricians efficiently across the region
- Monitor job progress and adjust schedules in real-time
- Communicate clearly with field staff and customers
- Handle inbound calls and prioritise urgent work
- Follow up bookings, updates and job completions
- Maintain accurate records in our CRM system
- Work closely with the customer service and operations teams
- This role is fast-paced and requires someone who can think ahead, stay calm under pressure and keep multiple moving parts aligned.
Who We’re Looking For
- Have 2+ years experience in dispatch, scheduling, or a similar operations role
- Are confident making decisions and managing competing priorities
- Communicate clearly and professionally with both customers and trades
- Stay calm and focused in a high-volume environment
- Are highly organised and detail-oriented
- Have strong systems/CRM experience
- Bring a proactive, solutions-focused mindse
- Experience in plumbing, electrical, or trade services is highly regarded.
Why You’ll Love Working With Us
- Supportive, high-energy team culture
- Growing company with real career progression
- No corporate red tape — your input matters
- Stable, full-time role
- Ongoing training and development
- Regular team events and social outings
If you’re an experienced dispatcher who thrives on organisation, problem-solving and keeping teams running efficiently — this is your opportunity to step into a key role with a growing local business.
⚠️ Please Note
Australian residents only
Full work rights required
📩 Apply Now
If you bring personality, positivity and confidence — we want to hear from you.
Ruttley Services “We do it right the first time.”
