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About Mindspace
Founded in 2014, Mindspace is a leading flexibleible workspaceworkspace provider with ann expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses, entrepreneurs and digital nomads adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why you’ll love working at Mindspace?
Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally.
Who is the ideal Mindspacer?
You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in.
About the position
Reporting directly to the Area Manager, this full-time position is based in Berlin. As Community Manager, you will play a central role in delivering an outstanding customer success-driven experience for our members, supported by a strong foundation in hospitality.
This role focuses on long-term member satisfaction, retention, and account management, while maintaining the welcoming, high-touch service Mindspace is known for. You will act as the first and go-to point of contact for members, managing their journey from onboarding through daily operations with professionalism, warmth, and attention to detail.
You are naturally service-oriented and thrive on building meaningful relationships. With excellent communication skills and a proactive mindset, you anticipate needs, resolve challenges efficiently, and continuously look for ways to elevate the member experience. As Community Manager, you are the heart of the space - combining structured customer success strategies with a genuine hospitality mindset that makes members feel supported, valued, and at home.
Responsibilities
Requirements
Mindspace is an equal-opportunity employer.
