Description
Zafran is looking for an experienced and strategic Business Operations Manager to join our team. This role is integral to optimizing cross-functional business processes, enabling growth and scale, and driving operational efficiency to support sales growth and enhance overall business performance.
About Zafran:
Our Mission: To stop the exploitation of vulnerabilities, everywhere.
What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and utilizes Agentic Capabilities and your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited.
Who’s behind us: Zafran is backed by Menlo Ventures, Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations.
We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!
What you will do:
- Drive company-wide business operations initiatives to improve execution, alignment, and efficiency across all functions.
- Own and manage cross-functional KPIs, including Product, R&D, Sales, Marketing, and Customer Success—ensuring visibility, consistency, and accountability.
- Partner closely with Product and R&D leadership on planning, prioritization, and execution, while ensuring alignment with company-wide goals.
- Work across GTM teams (Sales, Marketing, CS) to connect performance insights, identify gaps, and ensure alignment with product and company strategy (in collaboration with GTM Ops).
- Lead cross-functional projects that span multiple teams, driving alignment, removing bottlenecks, and ensuring successful execution.
- Build and implement an internal AI strategy to improve efficiency, automation, and scale across the organization.
- Analyze business performance, pipeline, product usage, and operational data to identify trends and drive data-informed decisions.
- Support strategic planning processes (quarterly planning, goal setting, prioritization) across the company.
- Improve and standardize core operational processes to ensure scalability as the company grows.
- Engage with stakeholders across all levels to gather insights, align priorities, and drive continuous improvement.
About Zafran
None
What you will do
None
Requirements
- 3+ years of experience in business operations, product, strategy, consulting, or a related role.
- Strong experience working cross-functionally across Product, R&D, and GTM teams.
- Ability to define, track, and drive KPIs across multiple business functions.
- Proficiency with AI tools/automation (or strong interest in building internal AI-driven workflows).
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience leading end-to-end projects in a fast-paced environment.
- Strong understanding of how SaaS companies operate across product and go-to-market.
- Excellent communication and stakeholder management skills.
- Strong organizational and execution skills with high attention to detail.
- High ownership, proactive mindset, and ability to operate in ambiguity.
Experience with the following is a plus
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