SeniorFull TimeEN
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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Technical Architect
What if you were empowered to solve the most complex business problems that Fortune 500 companies face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment… Sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #DreamJob!
Job Description
The Technical Architect is a customer-facing enterprise domain expert applying broad technical skills, with deep industry knowledge and business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption. The Enterprise Cloud Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. With a strong blend of technical and sales skills the Enterprise Cloud Architect uses a consultative approach to understand business and technical requirements.
The Technical Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard EA frameworks and Salesforce EA methodologies.
With a broad IT background including solution architecture, technical architecture, software/systems engineering, cloud computing, governance and SDLC, the Enterprise Cloud Architect leads key discussions and considerations around change programs from both a business and technical perspective.
Your Impact - Responsibilities
• Business planning and strategy
• Become a trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move their business to a cloud architecture
• Earn the trust of prospects' and customers’ CISO/CSO/Chief Risk Officer and similar.
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with company's platform capabilities, hosting infrastructure, security and integration capabilities
• Understand the customer need and establish company's product as the best solution that addresses the technical and business requirements
• Conduct architecture and technical workshops that may include enablement sessions
• Manage customer technical due diligence and risk management processes
• Work closely with other elements of the Salesforce organization, e.g. alliances, sales effectiveness, industry business unit, product marketing, etc. to develop and execute internal and external programs and initiatives
• Assist sales teams in responses to RFPs and technical requirements documents
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Mentor and guide more junior technical resources
Qualifications
• Multi-year experience in either software, system or enterprise architecture disciplines
• Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.
• Good understanding of all cloud offerings in the market and ability to discuss cloud architectures
• Good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as common EA topics such as process orchestration, BPM, CEP, MDM, BI/BA, etc.
• A good understanding of the security processes, standards & issues involved in multi-tier cloud or hybrid applications
• Familiar with principles of network, application and information security
Preferred Qualifications
• Previous practitioner and/or implementation experience of Salesforce solutions or relevant solutions
• Familiar with relevant (regional, vertical, etc.) data privacy and compliance requirements
• Familiar with solution selling
• Salesforce related development experience (Force.com, Java or C#, JavaScript), mobile development, modern frameworks, etc.
• Experience of architectural frameworks such as TOGAF, Zachman, etc.
• Familiar with design thinking and similar principles
Benefits & perks
Employee Stock Purchase Program
Health Insurance for the family group
Wellness and Education Reimbursement
Parental Leave
Childcare subsidies
And more!
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
