LOCATION: Hybrid - Altona or Winnipeg, MB SCHEDULE: Full-Time REPORTS TO: VP, Finance DIRECT REPORTS: N/A
COMPANY PROFILE: Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So we treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities. PURPOSE OF POSITION: This position is responsible for the accurate and timely administration of payroll and employee pension and benefit programs. This role ensures compliance with legislative requirements, prepares and maintains employee payroll and benefits data including reports and provides responsive support to employees and leadership. This role plays a key role in delivering a positive employee experience through reliable service, attention to detail, confidentiality, and clear communication. They will work collaboratively with the Finance and HR teams to support operational excellence and continuous improvement, KEY RESPONSIBILITY AREAS: Payroll Administration • Complete end-to-end payroll accurately and on schedule, including regular earnings, overtime, bonuses, retroactive pay, and deductions. • Administer Merit and Cost of Living Increase, ensuring salary updates are accurately reflected with benefit providers. • Process leaves of absence and disability management claims. • Maintain payroll data and records related to new hires, terminations, leaves of absence, and employee status changes ensuring data integrity and confidentiality across HRIS platforms. • Reconcile payroll registers, statutory deductions, and payroll-related general ledger accounts. • Prepare and process year-end payroll activities including T4s, T2200s, Records of Employment (ROEs), and other required filings. • Ensure compliance with applicable payroll, tax, employment legislation. Stay current on legislative and regulatory changes impacting payroll. • Accurately calculate and remit statutory deductions (i.e. Income tax, CPP, EI). • Support Finance and HR with payroll costing, forecasting, budgeting and variance analysis.
Pension & Benefit Administration • Administer employee pension and benefit programs. • Manage the day-to-day administration of pension and benefit enrollments, ensuring employees are properly enrolled and terminated, and their benefits are accurately maintained. • Process benefit changes related to life changes within the required timeframe. • Stay current and ensure administration of benefit and pension plans in accordance with plan provisions, company policies and legislative and regulatory requirements. • Act as the point of contact with benefit providers and insurance carriers.
Customer Service & Reporting • Respond to payroll and benefit inquiries, resolving discrepancies in a timely and professional manner. • Assist with audits, reporting and compliance requirements related to payroll, pension and benefit plans. • Oversee benefit reporting including quarterly beneficiary, usage report, Health Care Spending Account and Lifestyle Spending Account reporting, etc. • Annual Information Return (AIR) Filings. • Reconcile benefit and pension invoices and ensure timely and accurate remittance of premiums and contributions. • As required, identify and escalate complex benefit inquiries and issues. • Supports benefit communication initiatives by working closely with the HR Associate to ensure clarity and consistency. • Identifies trends and recurring themes in benefit inquiries and provides feedback to support continuous improvement. • Ensure confidentiality and security of employee changes and financial information. • Other duties as assigned.
QUALIFICATIONS AND SKILLS:
• Diploma or degree in Human Resources, Business Administration, Finance or a related field. • Payroll certification (CPP or PCP) considered an asset. • Minimum 3 – 5 years of experience in payroll, pension and benefits administration serving 200+ employees. • Strong working knowledge of Canadian payroll, pension and benefits administration, legislation and statutory requirements. • Experience working with payroll within HRIS systems, specifically Dayforce considered an asset. • High attention to detail, accuracy and reliability when processing transactions. • Excellent time-management and organizational skills to manage deadlines and priorities. • Strong communication & customer service skills in responding to inquiries. • Ability to work independently with minimal supervision, while also contributing effectively in collaboration with stakeholders. • Proven integrity, discretion and professionalism in handling confidential and sensitive information. • Demonstrated ability to review, enhance and streamline payroll and benefit processes to improve efficiency, accuracy, and compliance. • Demonstrates strong problem solving skills, is technologically savvy, and brings a forward thinking approach. • Proficiency with Microsoft Office specifically Excel, and related reporting tools is required. • Microsoft PowerBI considered an asset.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
Accommodation for applicants with disabilities is available upon request any time during the recruitment process. Our Accessible employment policies and practices are available on request and in accessible formats. Applicants with disabilities can request accessible formats of communication and/or request an alternative method of applying for a position by contacting humanresources@redrivermutual.com or 1-800-370-2888 (toll free).
