Aftermarket Sales Manager - Crown NZ (Auckland & Northland)

Crown Lift Trucks New Zealand is proud of its history of serving New Zealand’s businesses and communities for the past 42 years. Crown Lift Trucks is one of the world’s largest manufacturers and suppliers of lift trucks / forklifts and is a trusted brand with a reputation for quality and customer satisfaction. With 15 branches and around 300 employees throughout New Zealand, we are one of the biggest names in lift truck supplies.

The role

We’re looking for an experienced Sales Manager to lead our Sales team across Auckland and Northland.  This is a newly-created leadership role where you’ll coach, develop, and support your team to drive customer retention and growth for the region, through the Aftermarket Sales function.

Based in East Tamaki and reporting to the Branch Manager, you’ll work closely with operations, sales and support teams to improve customer engagement, increase quote conversion and identify opportunities to grow aftermarket revenue.

This role offers a high degree of autonomy, variety, and the opportunity to be visible in the business while still being supported by a knowledgeable and experienced team.

Local/Regional travel will be required.

What you’ll be doing

·         Lead, coach, and develop a team of Aftermarket Sales Representatives

·         Drive customer retention, service sales growth, and quote conversion

·         Achieve monthly and annual Aftermarket sales budgets and KPIs

·         Strengthen customer relationships and improve aftermarket engagement

·         Increase chargeable service revenue

·         Identify cross‑selling opportunities across products and services

·         Work closely with operations and sales teams to deliver strong outcomes

Requirements

About you

You’re a confident sales leader who enjoys working with people and customers. You bring:

• Proven experience in B2B sales and leading sales teams
• A customer‑centric, solutions‑focused mindset
• Strong communication and organisational skills
• Ability to build and maintain strong relationships with your internal and external stakeholders
• Commercial awareness and the ability to drive results through others

To really understand and relate to our customers, experience in industrial, machinery, or a trade‑related environment is helpful, but not essential.

Benefits

What we offer

·         Competitive base salary plus commission and quarterly incentives

·         Company vehicle, phone, and laptop

·         Ongoing training and development

·         Career growth opportunities within a global organisation

·         A supportive, collaborative team environment

Please note, a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work in New Zealand. A current full NZ drivers’ licence is required.