Location: London
Start Date: Immediate
The Role
This is a highly commercial, analytically driven role for someone eager to make a tangible impact. As a Growth Operations Associate, your core objective is to increase active user counts across our offerings, helping clients extract maximum value from AlphaSights.
You’ll do this through a blend of data analysis, process improvement, and initiative execution - identifying opportunities to activate or re-engage users, rolling out new practices with client service teams, and launching targeted user engagement programs. You’ll own growth operations for a regional business unit and work closely with its client service leadership. While your primary stakeholders sit in our Client Service organization, you are embedded in our Technology & Strategy function and collaborate extensively with product marketing, product management, and analytics.
You’ll thrive in this role if you enjoy fast-paced, ambiguous environments where grit, creativity, and a bias for action are key to success.
What You’ll Do
- Design & Execute Growth Initiatives: Develop and launch targeted engagement strategies across the user lifecycle - including prospecting, onboarding, activation, retention, and expansion.
- Analyze User Data: Use data to uncover growth opportunities, refine engagement strategies, and develop personas for targeted engagement.
- Improve Engagement Processes: Identify inefficiencies in existing user engagement practices and implement best practices for your client segment.
- Report on Performance: Deliver clear, actionable reporting to measure initiative effectiveness, inform strategy pivots, and demonstrate ROI.
- Prospect High-Value Users: Identify and activate key users within prospective accounts, ensuring strong uptake of our offerings.
- Engage Senior Stakeholders: Influence VP+ stakeholders through clear communication, relationship management, and data-backed insights that drive strategic decisions.
Who You Are
- High-Achieving: You have a track record of academic or internship success and demonstrate strong potential for growth.
- Analytical & Technical: You are comfortable working with data and using it to solve complex problems.
- Clear Communicator: You know how to craft sharp, persuasive messages - whether you're writing user outreach or influencing internal stakeholders.
- Action-Oriented: You don’t wait to be told what to do. You're proactive, persistent, and thrive in ambiguity.
- Outcome-Focused: You're motivated by results and take ownership of moving key business metrics.
- Curious & Creative: You continuously seek better ways to solve problems, drive impact, and improve the user experience.
- Collaborative & Driven: You believe success is a team effort and bring energy and ambition to everything you do.
Technical Skills:
- Proficiency in Excel, PowerPoint and Word
- Proficiency in SQL is a plus, but not required – it will be used in your day-to-day work
AlphaSights is an equal opportunity employer.
