Description
🚀 CUJO AI® is a leader in artificial intelligence solutions for network service providers. We use machine learning and real-world data to develop cybersecurity, device intelligence, and parental control solutions that make internet connections safer for millions of homes.
About the Role
We are looking for a Product Manager, Device Intelligence to join our Product team.
In this role, you will own the product roadmap and delivery for CUJO AI’s Device Intelligence (DI) product line — one of our core offerings for tier-1 Network Service Providers (NSPs) worldwide. You will act as the voice of the customer, translating market needs, competitive insights, and data-driven analysis into a clear product vision and actionable priorities for engineering teams.
You will also champion the integration of AI and LLM-based capabilities to continuously raise the quality, coverage, and automation of device intelligence systems — working at the intersection of cutting-edge networking technology and practical product delivery.
Location: This position is remote-friendly. While we ideally seek to fill the role in the UK, candidates based in other European countries will also be considered.
In This Role, You Will:
Product Planning & Roadmap Ownership
- Own the Device Intelligence product roadmap and drive quarterly planning, setting and communicating priorities across our strategic themes.
- Define and maintain a prioritized product backlog with clear priority frameworks aligned to business value, customer KPIs, and engineering capacity.
- Lead initiative definition through structured discovery cycles — scoping opportunities and progressing items from research through design to implementation.
- Contribute to release planning and set delivery expectations across sprint and quarterly cadences with engineering and delivery leads.
Feature Definition & Technical Requirements
- Author detailed product requirements documents (PRDs), feature specifications, and acceptance criteria for DI capabilities.
- Serve as product owner across multiple engineering teams (Cloud, Firmware, Research, QA), providing direction and removing blockers to delivery.
- Define and validate LLM-assisted and AI-augmented product workflows, including automated feature extraction pipelines and data labelling tooling.
- Evaluate and define requirements for emerging networking standards relevant to device identification (Wi-Fi 7/MLO, Matter/Thread, mDNS, DHCP, HTTP User-Agent).
Customer Engagement & Stakeholder Management
- Act as the product contact for Device Intelligence for strategic Tier-1 NSP accounts, leading product reviews, roadmap and requirements alignment.
- Synthesize customer feedback and field data into actionable product improvements and updated feature priorities.
- Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts.
Competitive Intelligence & Market Research
- Organize structured competitive analyses, benchmarking CUJO AI’s capabilities against market alternatives on accuracy, feature breadth, and commercial positioning.
- Monitor market trends, customer technology migrations (e.g. Wi-Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward-looking.
Cross-functional Collaboration & Agile Delivery
- Lead backlog grooming, sprint planning, and retrospectives, ensuring engineering teams have well-defined and prioritized work at all times.
- Actively resolve impediments impacting release or sprint goals; escalate blockers promptly with proposed mitigations.
- Maintain accurate product documentation — including quarterly plans, decision logs, and feature specifications.
Requirements
What We’re Looking For:
- Experience in product management for a technical B2B software product, ideally in networking, cybersecurity, or IoT.
- Solid understanding of device intelligence or related domain: device fingerprinting, network traffic analysis, or protocol-level identification.
- Ability to define product requirements for AI/ML systems, including LLM-assisted workflows, clustering algorithms, automated labelling, and model lifecycle management.
- Networking and IoT protocol literacy: Wi-Fi 802.11ax/be (Wi-Fi 6/6E/7), MLO, Matter, Thread, DHCP, mDNS, HTTP User-Agent.
- Data analysis skills: able to interpret KPI dashboards, query device intelligence datasets, and draw actionable insights from quantitative data.
- In-depth knowledge of Agile/Scrum methodologies, quarterly planning frameworks, and backlog management.
- Strong communication and presentation skills — able to articulate complex technical concepts to both engineering teams and senior business stakeholders.
- Proficiency with product and collaboration tools such as Jira and Confluence.
- Fluency in English (spoken and written).
What Will Make You Stand Out:
- A genuine curiosity about AI/ML and emerging networking technologies — you actively explore what’s next rather than waiting for direction.
- Data-driven mindset: you ground decisions in evidence and customer feedback, not assumption.
- You take full ownership of outcomes and follow through — getting your hands dirty when needed.
- Detail-oriented: you write precise requirements, track risks carefully, and ensure nothing falls through the cracks.
- Calm under pressure — you stay constructive and solution-focused when facing competing priorities or escalations.
- A collaborative team player who fosters strong relationships across product, engineering, delivery, and customer teams.
- Experience in working in a similar field and working with Device and/or Traffic identification products.
Why Join CUJO AI?
- Flexible Work – Hybrid or fully remote options based on your location.
- Ambitious Projects – Work on AI-powered technology that protects millions of homes globally.
- Career Growth – Training bonuses and continuous learning opportunities.
- Performance Bonuses – Company-wide annual bonus program.
- Referral Rewards – Earn up to €1,000 for referring new hires.
- Team Gatherings – Annual company events and team activities.
At CUJO AI, we value innovation, collaboration, and continuous improvement. Join us and work on technology that makes the internet safer!
📅 Apply by May 3, 2026 – but don’t wait! We’ll hire as soon as we find the right person.
📩 Apply via our recruitment portal. Questions? Email us at careers@cujo.com.
