Efficio is a leading international procurement and supply chain consultancy, with offices and clients across Europe, North America, and the Middle East. We’re a diverse and growing team – currently c.1200 people – representing more than 50 different nationalities and speaking over 30 languages!
We are looking to hire a self-motivated Operations Associate (“OA”) to join the Mexico City office. The OA will assist in the smooth running of the local operations and get involved in many aspects of the firm. We are looking for a bright, proactive, and resourceful individual who enjoys working collaboratively across teams and making things happen. This is a very exciting time to join Efficio as we are set for further expansion and growth. This role requires a well-rounded operation professional interested in growing with the firm. You will have some work experience in operations, ideally in a multi-functional role within professional services. You will be creative, work on your own initiative and be adaptable and flexible regarding the varied work and opportunities involved.
Skills & Experience Required
- Bachelor’s degree or above from an accredited university
- At least 2 years of experience in a corporate environment
- Strong IT literacy, including MS Office (Word, Excel, PowerPoint, Outlook)
- Excellent multitasking, organization, and problem-solving skills
- Confident communicator with the ability to build relationships across levels and teams
- Self-motivated and comfortable working independently
- Interest in professional growth within a fast-paced, collaborative environment
- Must have the right to work in Mexico
Key Responsibilities:
1. Office & Operations Support and Management
- Oversee day-to-day management of the Mexico office space, supplies, and local communications
- Serve as main point of contact for building management, vendors, and service providers
- Manage lease renewals, vendor partnerships, and recurring operational processes
- Ensure smooth operation of shared spaces, including the kitchen, maintaining inventory and office refreshments
- Support and develop Health and Safety and Information Security Awareness Program
- Provide daily administrative support to the Senior North American Management team
- Provide ad-hoc support to visiting consultants and the North American team
- Handbook and Intranet Pages management to ensure information synchronization and real-time update
2. Finance Support
- Manage local operations budget and corporate credit card expenses
- Responsible for the sign-off before approval for all Mexico-specific invoices
- Support Accounts Payable/Receivable processes and relationships with major suppliers
- Partner with leadership to set and manage local financial priorities
3. IT Support
- Manage and maintain an inventory and onboarding of devices (laptops, phones, accessories)
- Provide first-line technical support and liaise with the global IT team for escalations
- Ensure smooth setup and functioning of devices and applications for new and existing personnel
4. HR & Compliance Assistance
- Collaborate with HR Senior Advisor on onboarding and offboarding processes for Mexico employees, and employee compliance requirements
- Support employee relations, mentoring programs, and wellbeing initiatives
- Support HR-led initiatives and maintain compliance with Chicago Labor Laws and OSHA Standards
- Ensure office policies align with Efficio’s Information Security Standards (“ISO”)
5. Business Development, Marketing & Executive Support
- Provide administrative and logistical support for BD and Marketing events and campaigns (e.g. CPO Dinners)
- Assist with data cleansing, research, and CRM updates for BD projects
- Deliver executive support to Regional Vice Presidents, including travel coordination, calendar management, and expense reporting
6. Events & Culture
- Plan and execute monthly office events and team activities within defined budgets
- Collaborate with leadership to strengthen local culture and employee engagement
- Serve as a key contributor to building and maintaining a positive, connected workplace
