About Us
Stagwell empowers talented, passionate, and creative leaders with a vision to deliver breakthrough ideas on behalf of the world’s most ambitious clients.
We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality, sexual orientation, ability and background. As a network, we seek out a skilled and dynamic talent pipeline, invest in programs that help develop diverse talent for the future benefit of our industry, and strive to build an inclusive environment where all employees can bring their full selves to work.
Creating a collaborative environment at our state-of-the-art campuses, where we can bring people together at the office to inspire and innovate, is central to our culture-moving creative edge. We believe that by being together, we can transform marketing.
Join us at www.stagwellglobal.com.
Responsibilities
System Administration & Maintenance
- Maintain and manage daily HRIS operations, ensuring system reliability and performance.
- Configure, customize, and update system settings based on business needs.
- Administer user access, security roles, and permissions.
- Monitor system health, troubleshoot technical issues, and coordinate resolutions with other teams.
- Ensure system compliance with data security and privacy regulations.
Data Integrity & Reporting
- Perform regular audits to maintain data accuracy and integrity.
- Identify and resolve duplicate records, data inconsistencies, and errors.
- Develop and generate BI reports to support HR decision-making.
- System Enhancements & Project Management
- Participate in system upgrades, patches, and new feature implementations.
- Test and validate new functionalities, ensuring seamless integration with existing workflows.
- Collaborate with HR and IT teams to enhance system capabilities.
- Document system configurations, changes, and best practices for internal reference.
User Support & Training
- Serve as an escalation point for HRIS-related support tickets and troubleshooting.
- Develop training materials and provide end-user training to HR teams and employees.
- Monitor user adoption and provide guidance on system best practices.
- Act as the primary liaison between HR, IT, and external UKG consultants.
- Track and manage UKG vendor support cases and enhancement requests.
- Ensure service-level agreements (SLAs) are met and system performance aligns with business needs.
- Mentor and guide HRIS Specialists and Analysts, fostering technical and professional growth.
- Manage HRIS projects, including cross-functional initiatives.
- Lead testing, validation, and change management for new features and system enhancements.
Qualifications
Education & Experience:
- Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
- 5+ years of experience in HRIS administration, IT system administration, or HR technology support.
- Advance experience with UKG Pro, WFM, Ready and Cognos (BI module of UKG)
- Experience supporting or partnering closely with payroll functions; exposure to UKG Pay and UKG Payment Services is highly desirable.
- Strong background in production support environments with formal ticketing systems and SLA management.
