Sense the power of light
The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com
The ams OSRAM Opto Semiconductors business offers high-performance opto semiconductor components and in-depth support for state-of-the-art system solutions based on innovative semiconductor light sources. The Business Unit can look back on almost fifty years of production and development expertise.
Your new responsibilities
- Responsible for Customer Complaint Management, leading the 8D team. Performs failure analysis, structured problem solving, and 8D reporting.
- Ensures thorough implementation and effectiveness of corrective actions.
- Proven ability to Lead and/or be part of the Task Force team in solving FARs/customer issues – drives Root Cause Analysis, Initiates and drives the implementation of containment/corrective actions
- Crisis Management – Lead crisis team for major customer excursions (FARs on high-volume products); Manage and align all activities for customer excursions including EFA, PFA, root cause analysis and definition of corrective actions; Communicate results and activities to customer
- Responsible for reliability assessment for suspect materials.
- Responsible for Quality Engineering of Process/Product Change Qualifications in course of PCNs. Develops Qualification Plan, plans and oversees execution, creates Qualification Reports.
- Provides Quality Engineering support and work with ams OSORAM internal organization to resolve quality issues at customer side and improve product quality in the field
What we look for
- Degree / Master Engineering in Electronics, Physics, Chemistry or Material Sciences
- Experience (>10years) in semiconductor manufacturing specifically in the field Quality, Reliability and/or Failure Analysis
- Knowledge of AUT standards (e.g.AEC-Q100, AEC-Q102)
- Know-how of quality tools (FMEA’s and 8D reporting, IATF16949, VDA6.3 and QS9000 Quality Standards)
- Excellent problem-solving Skills
- Strong project management skills
- Excellent English (spoken and written), good presentation and customer interface skills
- High self-organizing skills
- Ability to succeed in a fast-paced environment, stays cool and works efficiently under pressure
- Willing to work in international teams
Please contact Soi Kim Kee for further information via suki.kee@ams-osram.com or +65 () 62402395.
