SeniorFull TimeENNorth America
Start Date: ASAP
About CreativeX
CreativeX is B2B SaaS technology platform that helps global marketing teams make smarter creative decisions and elevate creative expression through the clarity of data. Our technology powers creative decision-making at some of the biggest brands in the world, including Google, Unilever, Pepsi, Bayer, Mondelez, Heineken, and more.
We use computer vision and other machine learning techniques to extract creative data from our client’s digital advertising copy and transform those previously dark signals into a standardised data model at industrial scale. This creates a new, unique and powerful first party data set that represents the last and most impactful untapped reservoir of advertising performance.
That’s because multiple studies have shown that the “Creative” itself is responsible for half of sales lift online, higher than reach, targeting, brand, & recency combined. But creative impact has always been the least analysed and least understood component of a complex set of marketing variables.
This is the problem CreativeX is focussed on solving. We’re an end-to-end solution to ingest, process, and analyse content at scale. We help brands isolate creative elements so they can be analysed against downstream ad impact metrics, from clickthrough rates to brand lift.
Our objective is to help marketing organisations power every creative decision with data.
About the role
Join our Client Success team as an Enterprise Client Success Manager (CSM), where you'll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving revenue retention.
You'll be responsible for
Who you are
Preferred Qualifications / Experience
The preferred qualifications are not dealbreakers! At CreativeX we encourage applicants of all backgrounds and identities to apply for roles that align with their own interests and career trajectory. If you see yourself in this role, we would love to see your application!
Total comp: $90k–$100k base with a 15% performance bonus (USD)
What we offer:
🍎 Fully paid medical, dental, and vision (US) and Private medical insurance (UK)
✈️ Generous time off + bank holidays
📚 Education budget to be used for individual learning experiences or grouped with your team for joint learning
🧘 Annual subscription to Calm and Headspace for your mental wellbeing
🎟 Monthly coaching to talk to a trained professional about career goals, relationships, and personal development
💵 Stock options as we believe that everyone should have a stake in the business
🍼 3-month full pay parenting leave for all employees who have been with the company for one (1) year
🪴 Employee contributions to a 401(k) once they have completed their eligibility period
CreativeX provides equal employment opportunity for all applicants and employees.
