Senior Solutions Engineer - PMC Wireless

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?   Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a multitude of mission critical communications technologies and product lines?   Company Overview Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In November2025, Eastern acquired PMC, and now comprises 240 employees across 17 locations nationwide.   Role Overview With the continued growth of the company, we are currently looking for a Senior Solutions Engineer to provide technical pre-sales support on radio communications system opportunities for Public Safety, Industrial, Transportation and Utility markets. The Solutions Engineers will be responsible for maintaining a knowledge base and skill-set across multiple manufacturer product lines and technologies such as P25, DMR, Analog Radio Systems, Dispatch Consoles , Microwave Backhaul, DC Power Systems, Radio Antenna Systems, Voice Logging Recorders, and Paging Systems.   Please be aware that this position may require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens.

Duties and Responsibilities Include but are not limited to:

• Generation of radio communications system quotations based on customer requirements. This will include aspects of system design, product knowledge, and spreadsheet data formatting and manipulation.
• Technical lead in responding to Request for Proposals (RFP). Responsible for preliminary system design, creation of technical write ups, system drawings, and pricing.
• Technical Liaison between the Customers and Manufacturers.
• Performs market industry research into new products and technologies.
• Research and respond to technical inquiries across various product lines.
• Assists with product demonstrations in support of sales opportunities.
•  Create Radio Coverage Designs using software propagation tools.
• Develops and maintains templates for proposals, system descriptions, engineering drawings, and test procedures.
• Provides technical sales training to our Partners and Sales Teams on new products and engineering tools.

Position Requirements

• Bachelor’s Degree or equivalent in a technical field. Preferred emphasis: Wireless Communications.
• 8+years in technical services and/or pre-sales support.
• Proven experience delivering frontline technical pre-sales support for customers, dealers, and partners.
• Demonstration of innovation and depth of knowledge.

Skills and Competencies:

• Ability to learn quickly and maintain knowledge of a wide portfolio of solutions as the technical expert for multiple product sets.
• Ability to work effectively in situations with ambiguity, while maintaining a sense of urgency.
• Strong verbal and written communication skills, demonstration of communications across multiple levels in an organization.
• Advanced skills in Microsoft Excel, Word and PowerPoint are desired.
• Knowledge of RF propagation, wireless, microwave, and/or telecommunications networks a plus.
• Ability to travel as needed in regional area (estimate 25%).