Key Responsibilities
Sponsorship Contract Management & Fulfillment
- Manage all incoming and renewed sponsorship agreements.
- Track fulfillment of sponsorship benefits, including logo placement, event activations, recognition opportunities, and reporting deliverables.
- Collaborate with marketing, events, and program teams to ensure sponsor obligations are met and documented.
- Maintain clear communication with sponsors regarding timelines, deliverables, and reporting.
- Manage the sponsorship invoicing process for accurate and timely sponsorship payments.
Fund Development Operations and Program Support
- Coordinate and support all operational aspects of WinSport’s fund development initiatives, including sponsor prospect research, annual giving, events, sponsorships, and campaigns.
- Assist in preparing fundraising materials, proposals, grants, sponsorship decks, and impact reports.
- Collaborate with marketing to align fundraising campaigns with brand and storytelling strategies.
- Lead the administration and delivery of WinSport’s voucher program.
Donor Stewardship and Engagement
- Support donor recognition, acknowledgements, and stewardship plans to ensure timely, personalized, and meaningful donor engagement.
- Coordinate donor communications including tax receipts, thank-you letters, impact updates, and stewardship touchpoints.
- Support cultivation strategies for prospective donors, including research and outreach preparation.
- Support donor events, site visits, and engagement experiences.
CRM Management (Fund Development CRM)
- Serve as the primary administrator for the organization’s fund development CRM system.
- Input, update, and maintain donor, sponsor, and prospect records, ensuring accuracy and consistency.
- Create and maintain processes for efficient data entry, segmentation, and reporting.
- Generate and distribute donor and sponsor reports for internal stakeholders and external partners.
Events Coordination
- Support planning and execution of fundraising and stewardship events, including logistics, guest management, sponsorship fulfillment, and follow-up.
- Coordinate cross-functional teams (marketing, sales and events, finance etc.) to ensure event success.
- Assist with post-event evaluation, reporting, and donor follow-up.
Data Management & Reporting
- Maintain accurate, up-to-date records of donations, sponsorship payments, pledges, and contact information.
- Develop and maintain dashboards, performance reports, and tracking tools to support fundraising and sponsorship strategies.
- Conduct data analysis to identify trends, opportunities, and areas for improvement in donor and sponsor engagement.
- Ensure compliance with privacy laws, CRA charitable receipting requirements, and internal data security policies.
Continuous Improvement and Innovation
- Identify opportunities to enhance fundraising systems, donor experience, and operational efficiency.
- Support implementation of new tools, technologies, and best practices.
- Contribute ideas to improve donor engagement, retention, and acquisition strategies.
Qualifications and Experience
- Diploma or degree in business administration, marketing, communications, or a related field.
- Minimum of 2 years of experience in fundraising, sponsorship, or donor relations.
- Experience working in non-profit supporting campaigns, donor relations, or events.
Skills and Competencies
- Experience managing a CRM database (e.g., Raiser’s Edge, Salesforce, DonorPerfect, HubSpot, SponsorCX, Blackbaud product suite).
- Exceptional written and verbal communication, organizational and interpersonal skills.
- Strong research as well as grant and proposal writing skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data analysis and reporting tools.
- Knowledge of fundraising best practices, sponsorship management, and donor stewardship principles.
- Self-starter who can work independently and take initiative.
- High attention to detail with a strong focus on accuracy, follow through, and risk mitigation.
WinSport Team Member Behaviour Expectations
- Collaboration
- Takes responsibility for their part of shared work.
- Communicates clearly with teammates and partners to support team and guest outcomes.
- Steps in to support others when needed.
- Safety
- Follows safe work practices consistently.
- Notices hazards and speaks up early.
- Adjusts behaviour when conditions change.
- Integrity
- Does what they say they will do, follows shared standards, and owns their responsibilities.
- Is honest about mistakes and works to fix them.
- Asks for help when needed to meet commitments.
- Sustainability
- Focuses on priority work and avoids unnecessary rework.
- Uses time, equipment, and resources responsibly.
- Adjusts approach when plans or conditions change.
- Inspiration
- Brings positive energy, enthusiasm, and joy to every guest interaction.
- Helps guests feel welcomed, valued, and appreciated.
- Listens to guest feedback and responds with care and action.
- Belonging
- Treats guests and teammates with respect and care.
- Practices active listening in daily interactions.
- Includes others and avoids behaviours that exclude or dismiss.