SeniorFull TimeENAsia/Pacific
At Flipdish, we're proud to be an Irish unicorn (valued at over $1bn) on a mission to help independent restaurants flippin' thrive in a world transformed by technology. While Flipdish has grown rapidly, our focus has always remained on our customers and their needs. We're more than just an all-in-one technology ecosystem—we're a team deeply committed to supporting the people behind the food industry.
We go the extra mile to truly understand our customers (even putting our C-suite to work on the frontlines). With roots in the industry, we've worked in busy kitchens and managed thriving restaurant franchises.
At Flipdish, we give independent operators and chains the tools to compete, grow on their own terms, and fall back in love with what they do best.
We are looking for a Senior IT Specialist to act as the first point of contact for all IT and technical issues across Flipdish, supporting our team with everything from hardware troubleshooting to managing critical third-party platforms like Google Workspace, Slack, and Okta.
You will provide 1st and 2nd line support, ensure security compliance, and work closely with the IT team on both day-to-day operations and strategic projects. Strong customer service skills, a proactive mindset, and experience supporting both macOS and Windows environments are essential to thrive in this role.
Our expectation…
To challenge poor decisions and propose better ways of working.
Constructive challenge is a responsibility.
Prioritising harmony over truth or progress is a failure of responsibility.
At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that's because we trust our employees to define what sort of an employer Flipdish is.
Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
We're focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don't see an opening just yet, do get in touch and register your interest with us anyway. We'll be in touch as soon as something suitable opens up.
We know that imposter syndrome can be a thing. Don't let it be. We want enthusiastic people from all backgrounds. If you feel like you're up for working with us, get in touch.
We also understand neurodivergent candidates might need assistance. That's not a problem in the slightest. Just reach out to us, we'd love to hear from you.
