Operations Manager

A fantastic opportunity for an experienced Operations Manager to join our Infinity Capital Solutions division; the investments arm of Viridian Financial Group.

This is a full-time role for a 12-month maternity leave cover.

Who We Are – Viridian Financial Group

Viridian Financial Group was established in 2015 by a team who understood the life changing power of financial advice. Viridian now has over 450 professionals empowering clients and advice firms across Australia through Financial Advice, Lending, Investments and Digital Solutions.

We are united in purpose, and our strength lies in working together to deliver expert guidance tailored to meet the ever-changing needs of our clients’ and the advice industry.

The Team – Infinity Capital Solutions

Infinity Capital Solutions (ICS) is the solutions arm of VFGL and is committed to designing, building, and delivering institutional-grade investment solutions and digital tools that help our clients achieve their desired outcomes. It is made up of Infinity Portfolio Management (IPM), Infinity Asset Management (IAM) and Infinity Digital.

Managing over $5bn in assets, with an award-winning team of 40 holding a relentless focus on delivering outcomes for advisers and clients, through transparency, unprecedented levels of access to investment expertise and a commitment to partnership with those it works with.

Key Responsibilities

The role’s key responsibility is to oversee and maintain the day-to-day operations of the ICS business unit, which include the following:

• Oversee the establishment and improvement of operational processes, including optimising existing operational efficiencies.
• Oversee the implementation and upgrades of operational systems.
• Coordinate and manage platform defects until completion.
• Ensure data accuracy in MAIA, SMA data, IPM reports and IPM tax packs.
• Supervision and training of administrative team members.
• Manage operational checklist and ensure completion.
• Manage queries from other business units within Viridian around reporting.
• Ensure policies and procedures are kept up to date and in line with best practice.
• Manage the relationship with external third party providers, such as platforms, trading and cash solution providers. Including team and client access, authorisation, and suitability.
• Build relationships with internal teams such as advisers, client service managers, compliance and IT teams.
• Identify opportunities for operational process improvements.
• Participate and assist in the production of annual tax packs and audits.

Working at Viridian

In 2022, the firm achieved B Corp status with a B Impact score of 99.4 and in 2025 was recertified, increasing that score to 151. Viridian has been recognised as one “Best for the World” in the Workers Impact category, placing Viridian in the top 5% score by putting in place exemplary employee-friendly practices, such as ownership opportunities, job flexibility, and fair-chance hiring policies.

You will have access to a range of benefits centered around community and inclusivity:

• Unique and generous leave benefits, such as Birthday Leave, Wellness Day, 13-week’s Primary Careers Leave and the ability to purchase additional Annual Leave.
• Flexible work options with the ability to work from home.
• Participation in our Viridian Team Community Program.
• Discounted Medibank Corporate Health Cover.
• Employee Assistance providing free and confidential counselling services to all employees and their families.

Knowledge, Skills & Experience

• A bachelor’s degree qualification, ideally within Commerce or a related field.

5+ years’ experience in a similar role within financial services, particularly wealth management.

• Demonstrated success in business improvement and innovation. The successful candidate will have a proven track record of driving and leading operational change within business units.
• High level of competence in large data sets with accuracy in Excel.
• Strong organisational and administrative skills.
• Sound knowledge of finance and well-abled to manage business’ financial budgets.
• Excellent communication skills for directing, leading, and guiding subordinate staff.

To Apply

We warmly welcome candidates who meet the above points under “knowledge, skills & experience” to apply.

Please note, this position will require a Police Check. Applicants must be legally entitled to work in Australia. This advert will close Friday 8th May 2026 at 9.00pm however, shortlisting will commence immediately.

At Viridian, we believe in the strength of diversity and the power of inclusion. We celebrate the unique contributions of every individual, regardless of their background, culture, nationality, or ability. We cultivate an environment where everyone feels valued, respected, and empowered to thrive. We especially encourage Aboriginal and Torres Strait Islander people, along with individuals from all cultural backgrounds and those with disabilities, to apply and join our team in contributing to our shared success.