MidFull TimeENAsia/Pacific
Manage and produce the product database for the annual catalogue within set timelines, including coordination of product codes, additions, deletions, amendments, alternatives, and forecasts.
Maintain the SAP database, including the creation, modification, and deletion of product and supplier records.
Oversee and maintain the supplier database, including contacts, addresses, ISO certifications, and marketing contributions.
Follow up with suppliers on outstanding product and supplier data, as well as agreed contributions.
Coordinate supplier communications, including product selection and related mailings..
Work closely with replenishment, warehouse, customer service, and sales teams to resolve catalogue-related product issues, ensuring prompt responses to technical inquiries and maintaining customer satisfaction.
Liaise with vendors in a timely manner to resolve product issues, price discrepancies, and manage substitute product arrangements in cases of extended lead times.
Provide efficient support to Product Managers and handle queries in their absence.
Undertake any other ad hoc duties as assigned from time to time.
