Front Office Agents, NUMO Ierapetra, Curio Collection by Hilton

About Us

At Numo Hotels & Resorts, we exist to redefine the essence of hospitality through a New Modern approach - that’s what our name, NUMO, stands for. It’s a philosophy that combines sophisticated simplicity and a strong sense of place with fresh ideas, where every detail is created with today’s traveler in mind. We design destinations that feel both grounded in culture and forward-thinking, offering experiences that stay with you.

Our portfolio includes Numo Ierapetra (Curio Collection by Hilton), Numo Mykonos and Conrad Corfu (opening in 2026), the newest addition to our expanding family destinations.

In recognition of our commitment to a positive and empowering workplace, Numo Hotels & Resorts has been officially certified as a Great Place to Work for November 2025–2026.

NUMO Ierapetra

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.

Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.

Key Responsibilities

• Welcoming and greeting guests providing a friendly, efficient and courteous service
• Managing all the necessary procedures during arrival and departure of the guests
• Providing information to guests in regards of the hotel facilities, events and services
• Handling telephone calls, emails or personal client’s requests
• Working closely with all departments and ensure guests satisfaction at all times
• Effectively handling guests’ feedback, comments or complaints
• Keep a high level of personal grooming standards and appearance

Requirements

• Degree or Diploma in Hospitality/Tourism would be an advantage
• Proven experience as Front Office Agent in a 5* luxury hotel
• Excellent knowledge of Opera PMS
• Fluency in English and in a second foreign language

Benefits

• A salary that makes Mondays better – Competitive pay for your awesomeness.
• Training that’s anything but boring – On-the-job learning and workshops to keep you sharp.
• Grow while you glow – Opportunities for professional development at every step.
• Live the destination, not just the job – discover new places with accommodation provided.
• Daily treats – Enjoy delicious meals in our staff restaurant.
• Access special hotel rates worldwide – exclusively for our team members.
• Winter Work Abroad – explore exciting hotel career opportunities.

But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:

• Teamwork – Together, we are always stronger!
• Integrity – Do the right thing, even when no one is watching!
• Respect – We value every voice and believe that every idea matters!
• Kindness – A smile can change someone’s day!
• Creativity – We approach challenges with imagination and an innovative spirit!

Turn your passion into a career!

We are an equal opportunities employer – All applications will be considered as confidential.

Only suitable candidates will be contacted.

#NumoHotels#ShapeTomorrow#Hiringnow