Job Overview 综述
The IT eCommerce Senior Specialist is the IT functional expert for eCommerce and is responsible for developing and supporting the functional solution design/approach, while ensuring alignment with Enterprise Architecture. The IT eCommerce Senior Specialist partners with the businesses and IT to ensure operational excellence and business continuity across eBusiness applications and processes. They also act as the key functional & technical interface with the eBusiness Vendors. This is a global role that supports Acetyls and Materials Cores of Celanese.
Responsibilities 职责
- IT functional expert for EDI and SAP order management solutions utilized for eCommerce
- Level 2 IT support for EDI
- Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
- Design, configuration and testing in various SAP Modules
- Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
- Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
- Carry out complex or novel assignments requiring the development of new or improved procedures
- Considers and seeks detailed knowledge of industry best practices
- Manage or participate in new IT implementations (for example M&As, divestures, new SAP modules or new systems)
- Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
- Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
- Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)
Qualifications 要求
Bachelor’s degree or equivalent work experience required.
Key skills:
- SAP configuration experience related to order management, including:
- Sales Orders, ASN, DELFOR, DELJIT, Invoice… ,
- Outputs
- Partner Profile setup
- Setup for various IDoc types (X12, chemXML, …)
- Blocks
- creating output condition records
- working with webservices
- Development, monitoring and testing of IDoc-related transactions (e.g.: we19, we02)
- Portal knowledge (e.g.: Ariba, SupplyOn, etc.)
- Creation and maintenance of mapping documents
- Working with the middleware team on connection setups
- working with the VAN partners (DXP/Liaison, Elemica, TradingGrid)
- working with ABAP team for user exits
- SAP order management portion of order automation (e.g.: Otto RPA Bot) and self-service portals (e.g.: My.CE)
- Test support (Creating sales orders & invoices, removing blocks)
- Master data understanding (material, customer, CMIR…),
- Basic knowledge in SAP SD (MRP, deliver and transportation, billing pricing, GTS)
- Experience and knowledge of key integration points between VAN and SAP
- Commercial business process knowledge
- Ability to analyze problems and provide clear recommendations
- Collaboration with various teams (infrastructure, vendor, ABAP, etc.)
- Strong organizational skills
- Able to collaborate with stakeholders/internal customers as well as external parties
- Excellent communication skills, written and verbal
- Good interpersonal skills
- Must be able to work independently as well as a team player and can manage own workload
- Able to Multi-task and work under tight deadlines
- Must be able to work independently with little to no supervision
- Must be an effective problem solver
Preferred skills:
- ABAP
- WHL and Procurement EDI experience
