Channel Business Manager

At Milestone Systems we put people first in everything we do – from the way we treat each other and our communities, through the way we develop and sell our products.

Impact & Purpose

Ready to make an impact? In this role, you’ll help partners to unlock the power of video technology, empowering people, businesses, and societies to achieve more.

Location:

We are looking for a Channel Business Manager based in Sofia, Bulgaria (hybrid mode of work).

Role Summary:

As Channel Business Manager you will work alongside smart and friendly colleagues who are all focused on ensuring the success of our sales efforts. The team fosters a culture where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements.

You will join the Central Eastern Europe Sales team, in a fast-paced dynamic environment. As a member of the sales team, you will report to the Regional Sales Manager, and you will be working in a team composed of sales managers, solution engineers, technology partner managers, and regional marketing managers to meet the Region’s objective.

We will make sure you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development.

What You Will Do:

Your main responsibility will be to deliver on the business objectives in your assigned territory. Using your expertise and knowledge in channel management and business development you will be growing and expanding the business with your channel partners (2-tier) end-users and local consultants. It will be your responsibility to prioritize your accounts and ensure that the business potential of the portfolio is maximized.

• Promote and market Milestone System products and services within the assigned territory
• Build, drive, and deepen the relations with Systems Integrators, Distributors and end users
• Build, drive, and act upon business plans with managed partners
• Engage and work with local Consultants to drive specification
• Engage and work with large end users to drive demand and specification
• Report and document activities in our CRM tools
• Participate at events, seminars, and exhibitions
• Be the key liaison for the territory, the rest of the organization and vice versa

What You Bring to The Team:

• Fluency in English
• Bachelor’s degree in business, economics or equivalent
• 5 years sales experience with a proven track record revenue growth driver skills
• Fundamental commercial and technical knowledge of IT based, physical security software and/or hardware
• A goal oriented, sales focused and self-confident profile
• Willingness to travel, work independently and closely monitor own goals
• Excellent relationship management skills
• Ability to uphold organizational values and high moral standards
• Experience with Salesforce is an advantage. MS Office a must
• Experience from security and/or video surveillance is an advantage
• Fluency in Romanian is a strong advantage

How You Will Make a Difference:

• Decisive yet always pleasant
• Self-propelling and result-oriented yet a natural team player
• Relationship minded with Business on top of the agenda
• Self-organized and with good sense for prioritizing own tasks
• Able to inspire and influence others
• Open and honest with a positive and solution-oriented attitude
• Service-minded, customer driven, and motivated by the hunt for creating new customers/sales

About the Team:

Central Eastern Europe team is recognized among the fastest growing regions for the EMEA Go-to-market organization and our goal is to continue delivering great value to our customers and partners with a focus of further development of the local Milestone community. You will be part of a team of dynamic and proactive professionals who are result driven and solution oriented but always open and friendly, sharing knowledge and thinking out of the box.

How We Support You:

• Individual development plans aligned with your career goals
• Access to training, learning resources, and certifications
• Flexible working arrangements
• Supportive leadership and regular feedback
• Opportunities for cross-functional and cross-regional collaboration
• Social activities and spaces to connect with colleagues

What We Offer:

• Hybrid-friendly/flexible way of working
• 25 days’ vacation
• Employer covered luxury health and dental packages
• Public transport card sponsored by us or parking spot in the office
• Employer sponsored mobile phone and telecom subscription
• Compliments gift card
• Food vouchers
• Multisport card covered by the employer
• Employee Assistance Program supporting mental, financial and legal topics
• Dedicated employee learning and trainings budget

Excited to join a team that values people and innovation? Hit the Apply button and submit your CV in English today. If you have any workplace awards/ certificates, make sure to include them.

About Us:

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.