York Revolution (Shipley Energy)

FOOD AND BEVERAGE MANAGER

Requirements:

·        2-4 years of management experience in the contract foodservice industry, preferably in premium services and catering environment for a sports and entertainment venue

·        Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment

·        Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skill

·        Customer service oriented with the ability to interact with all levels of management and clients

·        Knowledge of accounting policy and procedures and POS Systems is required. We will train on the POS system

·        Proficiency in Microsoft Word, Excel, and PowerPoint

·        Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays

·        Must be able to work in a team environment

Responsibilities:

• Assist in the direction, implementation and maintenance of a guest service and management philosophy that serves as a guide to respective team members and is in keeping with the environment and culture that Revolution Hospitality strives to create
• Help train and maintain staff for all premium and concession areas including bartenders, servers, suite attendants, cashiers, and grill/fry cooks
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
• Ensure that all equipment is in proper operational condition and is cleaned on a regular basis. • Work directly with team specific front office and Revolution marketing team to build non-baseball and party and event business
• Build and maintain strong relationships with multi-year premium Skybox holders as well as individual game suite rentals and 1741 Club Members
• Handle guest relations and monitor adherence to quality assurance standards
• Assist with the planning, organizing and execution of all functions
• Help facilitate staff call meetings prior to events to inform staff about event particulars, goals, objectives, and expectations
• Check with Facilities and Culinary for any last-minute changes
• Responsible for the inventory of equipment, smallwares, disposables, food, and beverages, including alcoholic beverages
• Manage Food and Beverage service, equipment movement and event room set-up and clean up for all events
• Greet clients in charge and respond to requests
• Oversee general cleaning tasks using standard products as assigned to adhere to health standards
• Perform other related duties, tasks and responsibilities as required

Authority:

• Assist in the overall management of the Premium Services and Concessions Operations
• Not authorized to bind the company into any contract

Relationships:

• Reports to the Premium Services Manager, Assistant General Manager & the General Manager
• Internal contacts: managers and team members
• External contacts: customers

My signature indicates my confident ability and commitment to perform this job description.