This role focuses on stakeholder and interface management to support successful project delivery. It involves maintaining a comprehensive stakeholder register, acting as the primary point of contact with external parties, and managing relationships to understand and address their needs and concerns. Responsibilities include developing interface management plans, coordinating approvals and permits, handling communications with clients and authorities, and tracking risks and issue resolution. The position also requires preparing regular reports, ensuring effective information flow among all parties, supporting procurement activities, and fostering collaboration across teams while maintaining compliance with organizational quality, safety, and environmental standards.
- Map and maintain stakeholders register including any contact persons, terms of reference, MoU's, agreements, and the like.
- The Stakeholder Interface Engineer will be the primary contact with all external parties and will meet, discuss, and understand their needs and issues and manage their expectations.
- Establish and Monitor the interfaces’ protocols between the Stakeholders and third parties contributing to optimal development and program set up for successful project delivery.
- Engage with key third party stakeholders effected by project works to understand their needs and concerns, taking measures to maintain effective relationships throughout the project and report to RCRC.
- Develop an Interface Management Plan, specifying the methods and processes to be adopted in the identification, development, and agreement with Third Parties.
- He / She will be responsible for managing interfaces and ensuring that approvals and permits are sought and obtained for all aspects of the Project. Tracking Authority approvals, monitoring, escalation, expediting issues, issue resolution and risk mitigation.
- Handle communication with the client & key stakeholder on all authority issues.
- Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, risks, resolutions, and performance to enable them to effectively understand risks and impacts on the project.
- Issue Monthly Stakeholder Report.
- Support Procurement and Contracts department.
- Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented.
- Manage and coordinate dissemination of information to all relevant parties in a timely manner.
- Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures within Hill International and ensures continued compliance with these requirements while employed by Hill.
- Perform other duties as assigned by the line manager/supervisor
- Bachelor / Master of engineering or from an accredited university.
- Minimum 10 years’ experience in strategic planning or project management
- Experience in major real-estate development.
- Knowledge of water and wastewater master plan.
- Experience in stakeholders’ management.
- Presentable and strong communication skills.
- Development of Agreements and MoU with other strategic partners.
- Excellent verbal and written communication skills in Arabic and English.
