Primera is a multi-award winning home interiors company with operations in Arizona, Colorado, Nevada, California and New Mexico. We offer a wide range of branded cabinetry, countertops, flooring, wall tile and window coverings together with comprehensive design and installation services. We are committed to providing high quality service to new homebuilders, home centers, independent designers, commercial developers and retail customers.
Position Summary
The Accounts Receivable (AR) Specialist is responsible for accurately billing customers for revenue and expense recognition in conjunction with closing orders. This position ensures the timely and precise application of cash receipts and owns the collection of overdue funds from customers, including account reconciliation and lien filings. As a representative of the company, the AR Specialist is expected to embody Primera’s core values of Create Shareholder Value, Personal Accountability, Brand Ambassador, Solutions Driven, and Relationship Centered in every interaction.
Key Responsibilities
- Review daily work order reports and bill customers based on completed job status.
- Verify that customer POs, work orders, or field purchase orders accurately match billing amounts.
- Compile and prepare all required billing documents (e.g., POs, releases, approvals) and create manual invoices for builders with specific billing formats.
- Scan and attach PDF copies of all invoices to the corresponding records within Job Runner.
- Enter and submit job information into Prelien software upon job completion.
- Collaborate with internal departments to communicate and resolve billing discrepancies or issues.
- Submit invoices according to builder cutoff schedules and requirements to optimize cash receipts.
- Follow up on overdue accounts, identify reasons for non-payment, and work quickly to resolve issues.
- Document collection activity and customer correspondence promptly.
- Recommend accounts for escalation to lien processing or third-party collection agencies when appropriate.
- Apply daily cash receipts and scan all deposit documentation, including check copies and supporting materials.
- Monitor customer back charges, verify approval for write-offs, and upload supporting documentation.
- Collect credit reports, trade references, and other materials needed for new credit applications.
- Verify tax-exempt status and contractor license information for new and existing customers.
- Perform errands as needed including bank deposits, post office runs, and general filing.
- Perform additional duties and special projects as assigned to support departmental and organizational objectives.
Qualifications
- High school diploma or equivalent required with further education in Accounting strongly preferred
- Minimum of 2 years’ experience in billing and collections required
- Working knowledge of Accounting processes strongly preferred
- Strong interpersonal and communication skills required
- Exceptional organizational skills with strong attention to detail and accuracy required
- Ability to maintain high standards of confidentiality required
- Prior customer service experience strongly preferred
- Proficiency with Microsoft Office Suite (Outlook, Teams, One Drive, Word, Excel) strongly preferred
Work Environment
- This position is based in a fast-paced corporate office setting that may include frequent interruptions and time sensitive deadlines to meet
- Standard office hours apply, with occasional flexibility required for evenings and weekends as needed
Physical Requirements
Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, or pulling of objects and materials of light -weight (5-10 pounds). Tasks typically involve extended periods of time at a keyboard or workstation. Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.
