Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Role Overview
The Director of Accounts Receivable & Billing leads and optimizes the full revenue cycle by ensuring accurate billing, compliance, revenue recognition, and continuous process improvement while managing staff performance, cross-functional collaboration, and financial reconciliation.
Job Responsibilities
- Manage the full revenue cycle to ensure timely and accurate charge capture, claim submision, billing, collections, denial resolution and underpayment recovery. Oversee posting of charges and cash receipts to the general ledger in coordination with Impact Area controllers to ensure revenue recognition and reconciliation
- Supervise billing staff, audit reports for coding and billing errors, and compliance with Medicare, Medicaid, and commercial insurance regulations and contractual requirements. Demonstrate and maintain expertise in billing systems and revenue-related software, technical issues with payors operational accuracy and regulatory compliance
- Develop and maintain revenue cycle standard operating procedures and lead continuous improvement initiatives. Analyze and recommend enhancements to processes, procedures, systems, and reporting while establishing procedures to collect and monitor adequate documentation and financial data to accurately track contracts and billings against contractual terms.
- Partner closely with Mission Support accounting, Impact Areas and Behavioral Health teams to align billing activities with service delivery, support audits, resolve billing issues, and ensure accurate reconciliation of payments and adjustments.
- Lead and develop team members by setting clear goals and expectations, monitoring performance, and providing regular feedback and guidance. Inspire team excellence by modeling accountability, collaboration, and solution-oriented thinking, and ensure team members are supported, empowered, and high-performing while fostering a positive, purpose-driven culture.
- Develop staff capability through ongoing training, mentorship, and professional development opportunities. Cultivate a culture of continuous learning, feedback, and improvement to strengthen team engagement, retention, and impact.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
- Kneel and move from sitting, bending, kneeling, or standing multiple times a day
- Climb up and down up to 3 flights of stairs at a time
- Lift, push, and pull up to 10 lbs
Other Requirements: Comply with program and/or requirements related to:
Education and Experience Requirements:
Minimum
- Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study and 5 years of relevant experience
- Experience with general ledger and close management, financial reporting, bank reconciliation, internal controls and audit liaison, team leadership.
Preferred
Certifications and Licensure
- Minimum: Medical Billing Certificate
- Preferred: CPA or CMA
