Administration Assistant

About Cancer Council WA

Cancer Council WA is Western Australia’s leading cancer charity, working across every aspect of every cancer. We know that tackling cancer takes all of us. Together, we support families affected by cancer when they need it most, speak out on behalf of the community on cancer issues, empower people to reduce their cancer risk, and find new ways to better detect and treat cancer. With your help, we’re getting closer to a future without cancer. It’s all of us against cancer.

The opportunity

Are you an organised, resourceful Administration professional who enjoys making a real impact?

Join our Accommodation Services team as an Administrative Assistant and be a welcoming first point of contact, creating a warm and professional experience for our guests.

Our two self-catering lodges provide a home away from home for regional cancer patients and their carers while they access treatment in the metro area offering safe, comfortable, motel-style accommodation with on-site support.

In this varied role, you’ll help keep operations running smoothly by assisting in day-to-day office activities and providing high-quality administrative support to our customer-facing team including but not limited to reception cover during leave and lunch breaks.

Based in Nedlands at Crawford lodge and at times in Shenton Park at Milroy Lodge this position is part time, 20 hours per week from Monday to Friday between the hours of 10:00am to 2:00pm.

What you’ll be doing:

• Provide high-level reception and administrative support across accommodation services

• Warmly welcome guests and respond to queries promptly and efficiently

• Manage and maintain guest bookings

• Complete a range of administrative tasks accurately and on time

• Follow procedures and best practices with a strong focus on guest experience

• Assist with general financial administration tasks including but not limited to following up Purchase orders

• Build and maintain effective working relationships with internal and external stakeholders

About you

To be successful in this role, you will need:

• Minimum 3 years’ experience in office administration

• Previous experience in accommodation services environment (Desirable)

• Strong written and verbal communication skills

• Ability to handle confidential information with discretion

• Confident engaging with people from diverse backgrounds

• Highly organised, detail-orientated, and proactive

• Proficient in Microsoft Office and the use of Excel spreadsheets

• Able to work both independently and as part of a team

• Capable of meeting tight deadlines

• Demonstrated understanding of and commitment to the values of Cancer Council WA

• Positive approach to the workplace

Why work for Cancer Council WA?

• A collaborative and supportive team culture

• Access to flexible work arrangements and personal leave options to support your wellbeing

• Access to career growth opportunities, events, and training

• Access to our Employee Assistance Program for personal or work-related circumstances, assistance with career planning, or working through challenging situations

• Benefits of not-for-profit salary packaging and a meal entertainment card.

How to apply for this role

If you feel this is the role for you, then click the “Apply” button without delay. Please include your resume and a cover letter clearly outlining how your skills and experience match the key attributes of the role.

Applications close Friday 24 April at 5:00PM should be addressed to: Accommodation Services Manager

Applicants are encouraged to submit their application as early as possible as Cancer Council WA reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

For more information about the role or the Position Description please contact careers@cancerwa.asn.au.

We do not accept applications submitted by agencies.

Cancer Council WA promotes and fosters a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTIQ+ and people with disability to apply. So that our People and Culture team can best support your recruitment process, if you have any workplace support or access requirements, we encourage you to advise us at time of application.

We encourage Aboriginal or Torres Strait Islander candidates to apply. Please state on your application if you identify as being Aboriginal or Torres Strait Islander.

Cancer Council WA is a not for profit, equal opportunity employer and operates a smoke and vape- free working environment.