Role
We are looking for an innovative and experienced SAFe Scrum Master to join our Spain Domestic IT Team.
Scrum Masters primary focus is on helping to create an environment where the Spain IT Scrum Teams can deliver high quality software with “one team” approach.
Serves as the “servant leader” of the Scrum team by removing impediments and helping the team remain successful and on schedule. Must have a sufficient understanding of technology to enable them to lead team members and help them overcome their development roadblocks; they must also understand business strategy and objectives and be able to ensure that development work is prioritized by business value and results align with objectives. The incumbent provides expert content/professional leadership on complex assignments/projects. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership but works on broader projects, which require understanding of wider business. Recognized internally as a subject matter expert on Scrum.
Job Description and Responsibilities
Scrum Ceremonies – You will be responsible for ensuring that all scrum teams adhere to all agile ceremonies (Daily Standups, Sprint Planning, Sprint Review/Demo, Retrospectives) and follows all IM work standards. This includes but not limited to:
- Anticipate risks/issues/dependencies that can have a negative impact to the status of the project and escalate to the appropriate release train engineer
- Understanding the Accountability and Responsibility of all members of their teams and ensuring capacity is not exceeded
- Optimizing the flow of work within and across teams
- Driving cross team planning, collaboration, and coordination
- Have the right amount of technical context to speak the team’s language to understand technical dependencies
- Blending Lean-Agile methods based on their team's unique needs, to allow the scrum team to adapt to changes in their delivery ecosystem
- Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments
Implementing SAFe Principles
- As part of the “Scaled Agile Framework (SAFe)”, the Scrum Master needs to help align multiple teams toward a common product goal, which is crucial in large organizations where agility needs to scale across departments or units.
- Assist in “Program Increment (PI) Planning”: Coordinate with other Scrum Masters and teams to ensure goals across the program align and are achievable.
- Guide the team through “iterations” (sprints) to produce regular, incremental value.
Agile Focus
- Teach, mentor, and coach teams, on emerging Agile and Lean methods
- Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with Agile leadership and delivery experts to coach and continuously improve scrum team
- Coach scrum team to improve collaboration and self-organization
- Act as an Agile mentor/coach to any Agile role or stakeholder
- Agile and Technical Learning: Actively seek and lead a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community
Metrics and Reporting
- Track team progress with metrics like velocity, burn-down charts, and team capacity.
- Provide regular updates to stakeholders and management on team performance and potential risks.
Fostering a Culture of Continuous Improvement
- Drive the team towards continuous improvement by promoting feedback loops, process optimization, and ensuring that retrospectives lead to actionable changes.
- Introduce techniques such as **Lean**, **Kanban**, … when appropriate to further improve the team’s performance.
Experience Required:
- 5 to 10 Years of experience
Required Skills & Experience
- Fluent in Spanish & English
- 5 to 10 Years Extensive experience as a Scrum Master working in an enterprise level organization.
- Excellent core IT Agile delivery skills
- Experience in a Scrum Master role for at least two years in a software development team that was diligently applying Scrum principles, practices and theory.
- Experience / working knowledge of SAFe practices.
- Experience in working with multiple Scrum Teams is a plus.
- Experience maintaining ART and Backlogs with JIRA mentoring PO’s to keep needed information with the right level of information.
- Prior experience with project delivery of large integrated projects, business process management or commercial software, large data conversion projects, and/or legacy replacement projects
- Demonstrated and applied experience initiating and successfully delivering complex projects
- Excellent problem-solving and strategic thinking skills
- Proven ability to present and communicate at all levels with clarity and precision both written and verbally
- Agile techniques: User Stories, Agile Games.
- Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
Additional Skills:
- Applicable knowledge of the technologies used by the team (Java, Salesforce, SmartComms…).
- Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.).
- Previous experience as a team lead.
- Excellent communication and mentoring skills
Education and Training Required:
- CSM (Certified Scrum Master)
- SSM (Certified SAFe Scrum Master)
- Second level Scrum Master Certification (CSP, PSM II)
Experience Desired:
- Experience in a Scrum Master role for at least two years in a software development team that was diligently applying Scrum principles, practices and theory.
- Experience / working knowledge of SAFe practices.
- Experience in working with multiple Scrum Teams is a plus
- JIRA
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
