Summary:
We are seeking a hands-on and motivated Warehouse Lead to oversee and drive daily warehouse operations. This role is ideal for someone who leads from the front, thrives in a fast-paced environment, and is passionate about operational efficiency and team performance.
About the Role
As the Warehouse Lead, you will take ownership of the warehouse floor, ensuring smooth day-to-day operations across order fulfilment, stock movement, and inventory control. You will play a key role in maintaining accuracy, meeting deadlines, and supporting a high-performing team.
Key Responsibilities
Warehouse Operations Leadership
- Lead and coordinate daily warehouse activities across all functions
- Allocate labour effectively across key priorities:
- Online order fulfilment
- Retail stock replenishment
- Receiving and inbound processing
- Put-away and storage optimisation
- Act as the first point of contact for operational issues and problem-solving
- Drive team productivity and ensure daily targets are achieved
- Support continuous improvement initiatives to enhance efficiency
Inventory Control
- Maintain high levels of stock accuracy across all systems
- Conduct regular cycle counts and investigate discrepancies
- Ensure timely and accurate processing of returns, particularly for e-commerce orders
- Monitor and improve inventory processes and controls
What We’re Looking For
- Proven experience in a warehouse leadership or supervisory role
- Strong understanding of inventory control and warehouse operations
- Ability to prioritise and adapt in a fast-paced environment
- Hands-on leadership style with a proactive, solution-focused mindset
- Excellent communication and team coordination skills
- High attention to detail and commitment to accuracy
Requirements
- Valid Forklift Licence (LF) – essential
- Order Picker Licence (LO) or willingness to obtain
- Experience using warehouse management systems (WMS) and RF scanners
- Minimum 2–3 years’ experience in a similar leadership role
- Strong knowledge of workplace health and safety (WHS) practices
- Physically fit and capable of manual handling (up to 20–25kg)
- Ability to meet performance targets and KPIs
- Basic computer skills (e.g. Excel, email, reporting tools)
- Experience in e-commerce fulfilment (highly regarded)
- Strong organisational and time management skills
- Reliable, punctual, and professional
- Full working rights in Australia
Why Join Us?
- Opportunity to lead and make a real impact on warehouse operations
- Supportive team environment with a strong focus on collaboration
- Fast-paced and growing business
- Ongoing development and career progression opportunities
