Under the general guidance of the Director of Admissions, the Admissions Advisor engages prospective students (in person, via phone, email, and text) to gain an understanding of their personal and educational goals and advise them on the University’s academic programs, admissions requirements, tuition/fees, transfer credit opportunities, and other related topics.
The Admissions Advisor is responsible for driving new student enrollment by 1) working diligently to convert leads to applications; 2) ensuring applicants submit all application requirements in a timely fashion; 3) supporting applicants through the interview process.
The Admissions Advisor is also responsible for maintaining accurate application and inquiry records by entering new/updated information in a timely fashion into the University’s customer relationship management database (CRM).
Essential Duties & Responsibilities
Lead Management: 50%
- Provide proactive outreach regarding university programs, policies, and requirements to prospective students seeking information.
- Conduct in person, phone, and virtual advisement sessions with prospective students, to connect their career goals and interests to the appropriate Adler University programs.
- Provide on-campus and virtual tours to prospective students, highlighting key features and selling points that speak to prospective students’ interests.
- Assist with the delivery of program-specific recruitment events including webinars, faculty meet and greets, and information sessions.
- Manage and maintain a high call volume.
Application Management: 25%
- Ensure admissions and application requirements are met in a timely fashion by maintaining a consistent cadence of contact with prospective students.
- Assist in planning and executing events including open houses, faculty meet and greets, and interview days.
Cross Departmental Collaboration: 15%
- Work closely with program directors and faculty to stay abreast of program highlights and faculty/student accomplishments, for use in future enrollment and communications initiatives.
Other: 10%
- Participate in weekly team meetings, by informing conversations related to trends identified within the enrollment funnel.
- Maintain an advanced working knowledge of Adler programs, policies, processes, and admissions requirements.
- Develop an ongoing professional development plan to remain up to date on industry standards.
- Other duties as assigned.
Education/Experience:
- Bachelor’s degree required;
- 1-3 years of experience in admissions, higher education, or a sales environment
Work Environment (Physical Demands): The usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.
Additional Requirments
A valid driver’s license is required for this position. The individual hired must be able to lift and carry materials weighing up to 25 pounds and be comfortable standing and walking for extended periods of time. In addition, the role requires the ability to lead groups and provide engaging, professional tours.
Salary Range: $45,000.00 - $55,000.00
Universal Core Behaviors:
Commitment to Adler’s Mission
- Acts with personal integrity, honesty, compassion. and integrity in all professional responsibilities.
- Aligns professional actions with Adler’s commitment to community-rooted education, research, and impact.
- Contributes to a culture that advances health, well-being, and community connection — locally and globally.
- Respects and values colleagues and community partners.
Accountability and Excellence
- Demonstrates results-oriented focus and commitment to quality.
- Consistently meets deadlines and delivers work of high professional standard.
- Prioritizes service and responsiveness.
- Seeks opportunities to improve efficiency, effectiveness, and resource use.
- Takes ownership of performance, seeks feedback, and accepts responsibility for actions.
Communication
- Communicates with respect, diplomacy, and professionalism.
- Demonstrates active listening and comprehension.
- Expresses ideas clearly and effectively in both oral and written forms.
- Keeps colleagues informed in a timely and transparent manner.
Collaboration and Teamwork
- Actively contributes to and engages with colleagues, partners, and communities.
- Builds relationships rooted in respect, empathy, and trust.
- Demonstrates curiosity, courage, and integrity in guiding work and decisions.
- Makes thoughtful, informed decisions that balance short-term needs with long-term impact.
- Works cooperatively with colleagues to achieve collective goals.
Adaptability and Lifelong Learning
- Approaches challenges with proactive problem-solving.
- Commits to lifelong learning by continuously developing skills, knowledge, and effectiveness.
- Supports and adapts to evolving needs in the work environment.
Partnership with Supervisors
- Engages supervisors as partners in achieving goals.
- Fosters open, respectful communication to maintain alignment and clarity.
- Seeks guidance and feedback when appropriate while demonstrating initiative and accountability.
Equal Opportunity Employer
It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.
