SeniorFull TimeEN
Senior E-Commerce Strategist
Hi, we’re Jaywing.
We’re a talented bunch of creatives and developers, designers, content makers, strategists and technologists — our difference is our strength.
A unique blend of specialists that collaborate as one, constantly introducing new perspectives to the problems we solve.
And we’re on the hunt for a Senior E-Commerce Strategist to join our buzzing Strategy team. The role reports to the Head of Strategy and is based in our Millers Point, Sydney office.
About the role
We’re looking for a highly experienced e-commerce leader to strengthen our strategy team and elevate e-commerce thinking across our retail and D2C clients.
Sitting just below E-Commerce Director level, this role will act as a senior authority across e-commerce strategy, bringing strong retail experience, commercial acumen, and a forward-looking understanding of how commerce is evolving.
You’ll lead strategy across key accounts, shape growth roadmaps, and help clients stay ahead of platform, channel and AI-driven shifts in the market.
Day to day you’ll:
Lead e-commerce strategy across a portfolio of key retail and D2C clients
Build commercially grounded growth plans focused on revenue, margin and lifetime value
Work closely with specialist teams across paid search, social, organic search, email, website and other channels to improve performance
Provide strategic advice to clients on platforms, media strategy, industry trends and digital commerce
Advise on marketplace opportunities, retail media and emerging commerce trends
Stay ahead of changes in AI-driven search, platform purchasing behaviour and channel evolution
Lead senior client conversations, presentations and workshops with confidence
Mentor and nurture junior strategists across the team
We’re looking for someone who:
Has 8+ years’ experience in a relevant e-commerce, retail or digital strategy role
Has experience working on large-scale e-commerce or retail businesses
Brings a strong understanding of e-commerce platforms, CRO, CRM, SEO and performance integration
Has previous experience in SEO or paid media
Is commercially driven, with a solid understanding of media planning
Is confident leading senior client conversations and building long-standing relationships
Is proactive, self-motivated and energised by innovation
Communicates clearly and confidently in meetings, presentations and workshops
Thrives in a fast-paced environment and can manage multiple priorities calmly and tactfully
Has strong analytical, problem-solving and leadership skills
In return we’ll give you:
A commitment to develop you and your career aspirations
A no-blame culture that encourages growth and experimentation
A focus on diversity, inclusion, sustainability, and mental health & wellbeing
A stunning office in the heart of Barangaroo, close to restaurants, bars, and the harbour swimming spot
A hybrid working model
A fully stocked beer and wine fridge, impromptu BBQ lunches, team social activities, and a cracking end-of-year party
Enviable benefits including:
Remote working from another time zone for up to 8 weeks per year
Birthday leave
A wellbeing day each year
So, if you’re a commercially minded e-commerce strategist who can connect channels into meaningful growth plans, influence senior clients, and help brands stay ahead in a rapidly evolving commerce landscape — Jaywing would love to hear from you.
At Jaywing, we’re committed to building an inclusive and diverse culture. If you’re doubting whether to apply because you don’t meet every single requirement, we encourage you to still do so — there may be other opportunities where you’re the perfect fit. Please let us know if any adjustments need to be made throughout the interview process, and we’ll do our best to accommodate.
