MidFull TimeENEurope
About us
Ingrid is a leading European startup that solves delivery optimisation for retailers and customers. We partner with major carriers, cart platforms and brands you surely have heard of (DHL, InPost, Shopify, Paul Smith, NA-KD) - our customers love us.
About the Job
We are looking for an IT & Security Engineer to manage and scale our internal IT environment as our company grows.
This role sits at the intersection of internal IT, automation, and security. You will ensure employees have reliable IT support while also building systems that automate device management, maintain asset inventory, and support security and compliance initiatives.
You will work along our IT-Operations Lead based in Sweden and work closely with engineering, operations, and security stakeholders to keep our internal infrastructure secure, scalable, and efficient.
Responsibilities
Manage internal IT support and ticketing system, ensuring timely resolution of employee issues
Own the hardware lifecycle (procurement, provisioning, repairs, replacements)
Maintain IT asset inventory and track hardware costs and lifecycle
Automate device provisioning and configuration management for employee laptops and endpoints
Administer internal SaaS tools and identity systems
Support employee onboarding and offboarding processes
Help implement security controls and device policies
Assist with compliance and audit processes (e.g. SOC2, ISO27001)
Requirements
3-5+ years experience in internal IT, IT engineering, or systems administration
Experience managing endpoint devices (macOS, Windows, or Linux)
Familiarity with IT ticketing systems
Experience with identity and access management systems (e.g. Google Workspace, Okta, Azure AD)
Experience with MDM platforms (Jamf, Kandji, Intune, etc.)
Experience with automated device provisioning
Basic scripting or automation skills (Bash, Python, or similar)
Strong troubleshooting and communication skills
Experience working with Apple Business Manager and understanding API integrations between Apple and certified resellers.
Good to Have
Exposure to security frameworks or compliance work (SOC2, ISO27001)
Experience managing SaaS administration and integrations
Startup or high-growth company experience
