Job DetailsJob Location: Statesville ReStore - Statesville, NC 28625Position Type: Full-time, Non-ExemptJob Shift: Rotating - Sunday through SaturdayBackroom Supervisor
Habitat for Humanity ReStore – Statesville, NC
Pay Rate: $19.50/hour | Full-Time | Mission-Driven Career Opportunity
Join Habitat Charlotte Region, one of the leading affordable housing nonprofits in the area, as we partner with hundreds of families each year to provide affordable homeownership, home preservation, and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an essential role in ensuring our store operations run smoothly while supporting our mission of a world where everyone has a safe and affordable place to live.
Why Join Habitat?
Competitive salary and benefits
Industry-leading healthcare, dental, vision, and flexible spending accounts
Generous PTO supporting work/life balance
Career development and promotion opportunities
Casual, team-oriented work environment
Retirement planning with a 403(b) and 3% organizational match
What You’ll Do
Research, ticket, and move merchandise to the sales floor safely and efficiently
Collaborate with store leadership on prioritization, timing, and placement of donations
Coordinate with donation drivers for proper loading and placement
Ensure merchandise and donations are handled safely and promptly
Assist with receiving items and managing the receiving dock as needed
Supervise employees, volunteers, and customers while maintaining a safe, clean environment
Lead and motivate staff and volunteers to provide outstanding customer service
Document and conduct corrective action as necessary
Serve as a key-carrying supervisor, opening and closing the store independently, including cash handling procedures
Operate the cash register periodically, as needed
Represent Habitat positively to all donors, customers, volunteers, and the public
Maintain reliable attendance, a presentable appearance, and adherence to all Habitat policies
Qualifications
Education/Skills:
Basic computer skills
Basic math or POS experience
Strong verbal and written communication skills
Management and Customer Service experience
Show initiative
Physical Requirements:
Ability to stand for extended periods of time
Ability to move merchandise throughout the store
Ability to perform repetitive movements over long periods of time
Ability to lift 50lbs. without assistance, 70 lbs. with assistance
Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
Ability to obtain Forklift Certification and operate a forklift on a regular basis
Ability to climb steps to Forklift cab
Internal Interactions: Habitat Staff
External Interactions:
Customers
Volunteers
Donors
Homeowners
Level of Authority:
Requires minimal supervision
Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management
Report to the Store Manager
Estimated Time Commitment: 40+ hours/week. Rotating Monday-Sunday work week. Shifts scheduled based on the needs of the store, between the hours of 8:00 AM and 7:00 PM.
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.
