Pre-Sales Manager
Location: Dubai
Reports to: Senior Vice President - Global Sales
About the role:
The Presales Manager is responsible for driving technical and commercial solution alignment during the sales cycle for digital lending and financial service platforms.
The role bridges business, technology, risk, and operations to design viable, scalable, and profitable deployments for banks, telcos, MFIs, wallets, and financial institutions.
The Presales Manager ensures that proposed solutions meet client requirements while protecting company economics, risk exposure, and delivery feasibility.
Key responsibilities:
Sales Support
- Lead discovery sessions with clients to explore business models, regulatory context, and operational constraints
- Translate client requirements into business and functional requirements
- Support RFPs, RFIs, and commercial proposals
- Prepare solution presentations, demos, and architecture diagrams
- Provide technical and product expertise during negotiations
Commercial Structuring & Business Case Development
- Build financial models for lending programs (portfolio sizing, unit economics, profitability)
- Support pricing strategy and revenue share negotiations
- Assess partner contributions (funding, distribution, infrastructure, operations)
- Quantify risks and operational cost impacts
- Ensure commercial viability of deals before signing
Cross-Functional Coordination
- Act as the interface between Sales, Product, Risk, Engineering, and Operations
- Align solution feasibility with product capabilities and roadmap
- Coordinate internal stakeholders for proposal validation
- Prepare handover documentation for implementation teams
Product Positioning & Thought Leadership
- Articulate value proposition tailored to each market (banks, telcos, fintechs)
- Educate clients on digital lending best practices
- Support go-to-market strategy and product positioning
- Provide feedback from market to product teams
Qualifications and Experience:
- Bachelor’s degree in Business, Finance, Engineering, Computer Science, or related field
- 5–10 years in Presales / Solution Consulting / Consulting / Product in fintech or digital lending
- Experience working with banks, telcos, wallets, or microfinance institutions
- Strong understanding of lending lifecycle and credit risk concepts
- Experience supporting enterprise sales cycles
- English & French speaking
Preferred Qualifications:
- Master’s degree or MBA is a plus
- Experience in emerging markets lending (Africa / MENA / Asia)
The ideal candidate is someone who:
- Strong analytical and financial modeling skills
- Ability to translate technical concepts into business language
- Stakeholder management and negotiation support
- Structured problem solving
- Presentation and storytelling skills
- Commercial awareness and risk judgment
Company overview:
Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.
Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.
- ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.
- Nano is a micro cash advance offered to mobile wallet users on demand.
- BNPL facilitates payment installments for products and services
As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.
Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.
But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.
