SeniorFull TimeEN
Ready to accelerate Pandora’s AI‑powered digital commerce transformation?
As our Manager, Global eCommerce & AI Digital Selling, you’ll play a pivotal role in driving Pandora’s AI Digital Selling programme — a multi‑year initiative designed to redefine how customers engage with our brand across service, selling, and commerce experiences. Based at our Copenhagen HQ, this role offers a unique opportunity to combine strategic thinking with hands‑on execution, enabling Pandora to test, learn, and scale AI use cases at speed.
AI innovation meets rapid experimentation
In this role, you will establish and run the AI experimentation and enablement engine for Global eCommerce. You’ll design the operating model that governs how ideas are sourced, prioritised, piloted, and scaled — ensuring that Pandora can confidently explore emerging AI opportunities while maintaining alignment with strategic priorities.
You’ll also drive adoption and build an AI‑first culture across eCommerce teams, ensuring that pilots translate into real usage and measurable impact. Sitting at the intersection of strategy, project management, vendor collaboration, and change enablement, this role is essential to embedding AI innovation into the fabric of Pandora’s digital organisation.
Your key responsibilities will include:
AI experimentation operating model
Use case & portfolio coordination
Vendor & partner selection process
Pilot orchestration & oversight
AI enablement & adoption
Culture of AI innovation
To succeed in this role, you’ll bring:
Furthermore, we hope to see that you have:
Your new team
You’ll join Pandora’s Global eCommerce, Analytics & Insights team — a forward‑thinking group dedicated to shaping the future of digital commerce. From our Copenhagen HQ, we collaborate across functions and markets to deliver innovative solutions that enhance customer experience and drive business growth. You will report into the Senior Manager, AI Digital Selling Programme.
Your new team
You’ll join Pandora’s Global eCommerce, Analytics & Insights team — a forward‑thinking group dedicated to shaping the future of digital commerce. From our Copenhagen HQ, we collaborate across functions and markets to deliver innovative solutions that enhance customer experience and drive business growth. You will report into the Senior Manager, AI Digital Selling Programme.
Additional information
Global career band: 4B
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply by attaching your CV and portfolio. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.
You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
