MidFull TimeEN
Join Tylko, Where Design Meets Technology
Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production.
With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life.
Why It Matters
We’re not just building furniture. We’re changing how people think about living with it. By merging technology and design, we help people create spaces that truly reflect who they are. If you believe that good design can make everyday life better, you’ll feel right at home here.
How We Work
We believe in small teams, big ideas, and simple processes. No endless paperwork, no silos. Just open communication, shared goals, and a healthy dose of curiosity. We start small, think big, and move fast, because progress always beats perfection.
At Tylko, collaboration and trust aren’t buzzwords — they’re how we work. From day one, you’re part of a team that makes real decisions and brings them to life together. You’ll have the freedom to share ideas, turn them into action, and shape the space around you literally. Here, learning isn’t a bonus. It’s part of the job.
About the Role
We're hiring a CSCO to own Tylko's end-to-end operating system: planning, multi-partner production, Pan-European logistics, and customer operations.
In this role you will own the operational P&L, drive EBITDA improvements, and build a supply chain that is resilient, scalable, and ready for geographical expansion and geopolitical uncertainty. You will be the guardian of our customer promise — every operational decision must ultimately serve the experience we deliver to people's homes.
Sustainability is a core pillar, not an add-on. We expect our CSCO to embed ESG principles across the entire chain — from material sourcing through manufacturing, logistics, and circularity. This shapes how we choose partners, design processes, and measure success.
You will join the executive team and partner with the CEO, product, engineering, and design leadership to shape Tylko's growth strategy.
What You'll Do
Operational Excellence & P&L: Build a transparent COGS/CoS system, execute EBITDA levers, implement real-time KPI dashboards and S&OP rhythms. Replace firefighting with structured visibility
Multi-Partner Production: Scale a made-to-order production network across multiple factories. Drive strategic sourcing: renegotiate, consolidate, or diversify to improve economics and reduce risk
Customer Experience Ownership: Own the customer promise end-to-end: lead time, quality, packaging, last-mile, assembly. Partner with Customer Operations on NPS/CSAT. Embed customer empathy into the operations culture — teams must understand how their work impacts what customers experience
Sustainability & ESG: Co-create and execute ESG roadmap across supply chain operations. Ensure ESG criteria are embedded in partner selection, sourcing decisions, and manufacturing processes
Supply Chain Resilience & Cost Efficiency: Design a strategy resilient to geopolitical disruption, tariff changes, and macroeconomic volatility while continuously improving cost efficiency. Build contingency plans, dual-sourcing, and scenario planning. Evaluate and develop sourcing beyond Europe, including Asia and India, to diversify risk, access new materials, and optimise cost structures
Production Innovation: Scout next-generation manufacturing partners, technologies, and processes. Work with engineering and product to bridge digital design with physical production. Bring in new materials, automation, and sustainability-driven improvements
New Product Introduction: Support and drive operational readiness for new product launches. Build processes that enable fast, flexible introduction of new products - including in unfamiliar production categories and with new partners - without compromising quality or delivery timelines
Pan-European Logistics — Optimise fulfilment across 28 countries: last-mile efficiency, lead time reduction, damage minimisation. Build infrastructure that scales without proportional cost increases
Team & Leadership — Lead and develop a team of department heads (Quality, Planning, Logistics, Customer Care) and their teams. Recruit top talent, build leadership bench strength, and drive a culture of autonomy and continuous improvement
First 6–12 Months
Transparent COGS/CoS system with EBITDA levers delivering benefits in 2026/2027
Stable S&OP and capacity planning, ready for peak season and sales ambition
Measurable improvements in OTIF, lead time, defects/damages, and customer service metrics
Supply chain ESG assessment completed, roadmap defined, first initiative in execution
Risk assessment done, first steps on diversified sourcing and geopolitical contingency
At least one next-gen manufacturing partnership or technology initiative scoped
Operations team strengthened, department heads operating with autonomy
Why Tylko?
Being a part of the Tylko team goes beyond clocking in every day. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard. We provide:
One bonus day off every month (in addition to regular days off)
Comprehensive healthcare
Multisport card
A generous discount on all Tylko products
A dog-friendly office
What We’re Looking For
Proven track record in scaling complex operations within the furniture or home & living sectors
Deep expertise in the European manufacturing & sourcing landscape and the ability to build diverse supplier networks, also broader in the world
Strategic mindset with hands-on experience in operations, negotiations, and multiple partners management
Analytical mindset with a focus on data-driven decision-making, KPIs, structured visibility to prevent firefighting, working with ERP’s systems
Demonstrated ability to deliver tangible EBITDA growth through negotiation, waste reduction, and efficiency improvements
Strong leadership skills in building strong teams by developing department heads, recruiting top talent, and fostering cross-functional partnerships
Fluency in both Polish and English (C1 level)
Working from our Warsaw office min. 4 days per week with availability for regular travel to partner factories
Strong Advantages
Global sourcing beyond Europe: supplier qualification, quality, import logistics, rapid prototyping
Managed large scale e-commerce supply chain with last mile & return logistics management in areas of expertise
Track record in manufacturing innovation: new technologies, automation, advanced materials
Proven ability to leverage AI/ML and advanced data analytics to predict demand, optimize complex logistics and drive savings across supply chain
Physical engineering / Production engineering: delivering large scale improvements
Hands-on ESG/sustainability programme leadership: certifiers, coalitions, regulatory bodies
Ready to Design the Future with Us?
If you’re looking for a place where your ideas matter, your curiosity is fuel, and your work has real impact — let’s talk. Join Tylko and help us make furniture smarter, homes happier, and everyday life a little more beautiful.
