The Senior Manager Insurance leads and provides strategic direction for insurance practices, processes, and risk management strategies related to airport assets, activities, and liabilities. The role is responsible for assessing, implementing, and maintaining an effective insurance and risk financing program to safeguard the organization’s assets and manage liabilities.
This position ensures the quality, appropriateness, and integrity of insurance arrangements, including efficient claims management and settlement. The role also manages relationships with external stakeholders such as insurers, brokers, claims handlers, and loss adjusters. Additionally, the Senior Manager Insurance implements organization-wide insurance risk mitigation processes and ensures regulatory compliance.
Responsibilities
Insurance Strategy & Risk Management
- Develop and implement a comprehensive insurance strategy to protect airport assets and mitigate risks.
- Assess insurance needs across various operational domains and negotiate optimal arrangements.
- Identify, assess, and prioritize insurance risks and liabilities.
- Implement risk management techniques including risk retention, transfer, and avoidance.
- Select and maintain appropriate insurance policies and coverage.
- Negotiate cost-effective agreements with insurance providers.
Claims Management
- Oversee timely and accurate processing of insurance claims.
- Collaborate with claims adjusters, legal teams, and stakeholders for efficient resolution.
- Support HSE-related legal reviews during claims or investigations.
Compliance & Regulatory Oversight
- Monitor insurance regulations and industry standards to ensure compliance.
- Maintain required insurance licenses and certifications.
- Implement corrective actions based on audit findings.
Budget & Cost Optimization
- Develop and manage the insurance budget, including premiums and claims expenses.
- Identify cost-saving opportunities and recommend optimization strategies.
Stakeholder & Vendor Management
- Build and maintain relationships with brokers, underwriters, insurers, and service providers.
- Collaborate with vendors to secure optimal insurance coverage.
- Work with Risk, Business Continuity, and Legal teams to meet organizational goals.
- Coordinate crisis management and emergency response planning with relevant authorities.
Reporting & Data Management
- Ensure accurate records of policies, claims, and premiums are maintained.
- Present reports to senior management on insurance and risk performance.
- Analyze insurance data to identify trends and areas for improvement.
Leadership & Team Management
- Lead and manage a team of insurance professionals.
- Provide training, guidance, and performance support.
- Foster a culture of risk awareness, compliance, and safety-first mindset.
- Ensure adherence to Health, Safety & Environment (HSE) policies.
- Participate in required safety training and awareness programs.
- Perform additional duties as assigned by the Line Manager.
Requirements and Skills
Education & Qualifications
- Bachelor’s degree in Business, Finance, Risk Management, or a related field.
- Professional certification in Insurance and Risk Management (preferred).
Experience
- Minimum 8 years of experience in a similar role.
- Preferably within airport or aviation industry.
Core Competencies & Skills
- Strong knowledge of aviation insurance, regulatory compliance, and insurance market trends.
- Deep understanding of airport operations and associated risks.
- Strong negotiation skills.
- Excellent communication and leadership abilities.
- Strong analytical and problem-solving skills.
- Proficiency in insurance software and risk assessment tools.
