Location: Hong Kong,Hong Kong Island,Hong Kong
Creature Comforts has been serving Hong Kong pet families for over 23 years, beginning in 2002 as the city's first house-call veterinary service and expanding with the Veterinary TKO Center in 2021. We proudly introduce the East Island 24-Hour Animal Hospital in Shau Kei Wan this year. Spanning 11,000 square feet across two floors, it is Hong Kong Island's first veterinary hospital purpose-built around Fear Free® principles.
Today, the Group cares for more than 40,000 pets across the city. Our mission remains the same: to deliver Fear Free®, professional and compassionate veterinary care that is both high-quality and affordable.
Company Overview:
Creature Comforts is a progressive, professional group with a reputation for high-quality medicine and surgery. We believe in hiring, developing and rewarding the highest talent in the veterinary field and offer tailored career progression across all our roles. We also believe in a diverse and innovative workplace culture that prioritizes work-life balance and personal fulfilment.
Our team is close-knit and international with experienced vets and nurses from all over the world. We provide a supportive work environment with high levels of engagement and happiness. The team work together, play together and genuinely enjoy coming to work every day.
If you are looking for a position that is more than just a job, this could be the position for you.
Who we need?
· Customer Services Representative (2+ years' experience)
What we offer:
Learning & Development:
Customer Services Representative
Responsibilities:
· Handling the daily reception operations of the Hospital
· Ensuring services operate in a timely, accurate, efficient manner, with a high standard of quality customer service
· Ensuring the reception experience is a happy and pleasant one for owners and their pets
· Providing basic medical information to clients, answering queries and solving problems.
Requirements:
● Higher Diploma holder or above in any discipline
● Minimum 2 years of experience in customer service
● Experience in veterinary industry is a definite advantage
● Candidate with more experience will be considered as Senior Customer Services Representative
Work Schedule:
· Full time: 5 days work week, 9.5-10 hours per day with 1-hour lunch break, with statutory holiday entitlement
Work Location:
Sai Wan Ho & Tseung Kwan O
If you think you could be the right person for this job, we'd love to hear from you! Please Apply HERE.
Website: https://www.creaturecomforts.com.hk/
Facebook: https://www.facebook.com/creaturecomfortshk/
LinkedIN: https://www.linkedin.com/company/creature-comforts-group
Instagram: https://www.instagram.com/creaturecomfortshk/
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 24 months for future recruitment purpose and will then be destroyed.
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