Facilities Coordinator

Department: Facilities Coordinators

Employment Type: Full Time

Location: Theale

Compensation: £30,000 - £35,000 / year

Description

Key information:

• Location: Theale
• Salary: £30,000 – £35,000
• Hours: 8:00am – 5:00pm, Monday – Friday
• Start: ASAP
• Contract: Full-time, Permanent

About the Role

We are seeking a proactive and highly organised Facilities Coordinator / Buildings Manager to oversee the day-to-day running of two buildings in Theale. This is a key role ensuring the smooth, safe, and efficient operation of our facilities while delivering an exceptional customer experience to all tenants and visitors.

If you’re someone who thrives in a hands-on, varied position with lots of autonomy and responsibility, this is a fantastic opportunity to join a supportive team and make a real impact from day one.


Key Responsibilities:

Customer Service & Tenant Support

• Act as the first point of contact for tenants, visitors, and contractors.
• Provide exceptional customer service, ensuring a welcoming and professional environment at all times.
• Coordinate tenant queries, resolve issues promptly, and maintain strong tenant relationships.
• Manage meeting room bookings, visitor sign-in, and reception cover when required.

Building & Facilities Management:

• Oversee the daily running of two buildings, ensuring they remain safe, compliant, and well-maintained.
• Conduct regular building inspections, identifying and addressing any maintenance needs.
• Coordinate planned and reactive maintenance with contractors and suppliers.
• Monitor and manage utilities, building access, security systems, and cleaning services.
• Ensure the buildings are compliant with company policies, legal standards, and health and safety regulations.

Health & Safety:

• Assist with on-site Health & Safety management across both buildings.
• Conduct and update Risk Assessments and Fire Risk Assessments.
• Support fire drills, emergency procedures, and safety training.
• Ensure statutory testing, permits, and compliance documentation are maintained and up to date.
• IOSH qualification desirable (or willingness to work towards).

Financial & Administrative Duties

• Process invoices, purchase orders, and maintain budget trackers.
• Keep accurate records of maintenance logs, compliance documents, and supplier contracts.
• Liaise with finance teams regarding facility-related expenditure.
• Manage stock levels for consumables and proactively reorder supplies.

General Duties

• Support office moves, desk management, and space planning.
• Maintain high standards of cleanliness and presentation throughout the buildings.
• Oversee waste management, recycling, and sustainability initiatives.
• Ensure all visitors receive a warm and professional welcome.

Skills & Experience Required

• Previous experience in a facilities, buildings, or office management role.
• Excellent customer service and communication skills, with confidence interacting with tenants and visitors.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• Knowledge of Health & Safety practices; IOSH desirable.
• Experience conducting Risk Assessments and Fire Safety Assessments.
• Ability to work independently and problem-solve effectively.
• Good IT skills and experience with invoicing or basic finance processes.
• Positive, proactive, and professional attitude.

What We Offer

• Competitive salary between £30,000 – £35,000, 3% pension, 20 days holiday + Bank holidays
• A stable Monday–Friday schedule with no weekend work
• Autonomy and ownership over two key buildings
• A supportive environment and opportunities for professional development
• The chance to start immediately and make your mark quickly

Values

Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.

Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.

Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.

Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.

Action This Day | We do not defer or delay. Anything that can be done today, is done today.