Welcome to MIC Medical Imaging! At MIC, our uncompromising commitment to excellence in diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator in the healthcare industry, a recipient of the consumer choice award for business excellence, and a talent destination for over 500 team members. Our staff are passionate about improving the healthcare journey for patients and their family members, and proudly support local organizations working towards the same goal. If you are looking for a meaningful career opportunity, our organization could be the perfect fit!
Health Records - Terra Losa - Client Services Client Services supports referring physicians, patients, and internal staff by providing comprehensive health records and imaging support services. The health records team ensures accurate handling and secure transmission of patient health information facilitating smooth clinical workflows while maintaining compliance with privacy standards. The role requires strong attention to detail, critical thinking, and a high level of professionalism when managing sensitive health information.
Position Type: Part-time Location: Terra Losa
Role and Responsibilities Health Records & Imaging Support • Ensure accurate, timely, and confidential handling of medical imaging, reports, and related documentation • Hand-deliver reports - print and mail reports to offices that do not have fax or EMR delivery and as required, for fax reports that are undeliverable. • Monitor Active Fax for outgoing fax issues, investigate to ensure reports received. • Import/Export imaging Clinical & Administrative Support • Print and mail patient appointment reminder letters • Retrieve and distribute mail from TL physical mailbox • Mail report letters at the mailbox near Shoppers. • Adjust procedures as per policy when mail services disruption occurs. • Order supplies for equipment (printer & postage machine) as required • Trouble shoot equipment and if required, action for service. • Communicate with Associate sites and external providers as needed to clarify information and tasks. Communication & Task Management • Monitor, action & respond consistently to Health Records emails and Mris task lists. • Assist COS with calls for STAT reports to notify of incoming stat reports. • Utilize film tracking log to ensure accurate documentation • Read and interpret all assigned tasks thoroughly, applying problem-solving and critical thinking. • Use physical identifiers (Mris notes/status) to organize and track tasks and deliverables effectively. • Review processes and update as needed. Operational Support • Manage downtime efficiently by proactively assisting reception staff, performing light cleaning, or completing laundry duties as required. • Maintain compliance with privacy legislation and organizational policies when handling confidential patient information. • Other duties as required. Qualifications and Education Requirements Education: High school diploma or equivalent required. Post-secondary education in Health Information Management, Medical Office Administration, Healthcare Administration, or a related field is an asset. Experience: · Min. of 1–2 years of experience in a healthcare, diagnostic imaging, or health records environment preferred. · Previous experience working with medical imaging records, patient documentation, or referral processing is an asset. · Experience handling confidential health information in compliance with privacy regulations. · Experience in a multi-site healthcare environment is considered an asset.
Posting Closing Date: March 6, 2026
The MIC Story MIC Medical Imaging is Canada’s largest radiology partnership, with more than 100 radiologist physicians and over 500 technologists and support staff. MIC serves the greater Edmonton area, offering a wide range of diagnostic imaging services, including x-ray, ultrasound, MRI, CT, and more. MIC is an expert and trusted partner to Edmonton and surrounding area. MIC Medical Imaging Radiologists play an essential role in 17 Edmonton area hospitals and community health centres. We are proud to extend the same expert level of diagnostic imaging to practitioners and patients through our 15 community-based clinics in Edmonton, St. Albert, Ft. Saskatchewan and Sherwood Park. We boast the largest group of sub-specialized radiologists in the province, unique work environments, state-of-the-art equipment, learning and development training, career advancement opportunities, and more. MIC is committed to supporting local organization such as the United Way, Mercy Ships
Imaging Excellence Starts with Healthy, Engaged Employees
Our people form the foundation for imaging excellence and are the reason practitioners, patients, hospitals, and professional sports teams like the Edmonton Oilers trust us with their medical imaging needs. We take care of our employees, so that they will take care of our patients. At MIC, we provide: Competitive compensation
Flexible work commitments to accommodate life changes (i.e. full time, part time, casual)
Comprehensive health and dental coverage
Vacation allocated on years of services
Employer-sponsored pension program (RPP)
Professional learning and development opportunities
Supports to improve the physical and mental health of our employees
Vacation Purchase-Sell Program: provide increased flexibility and support the changing lifestyle needs of our employees
Recognition events including an annual staff holiday party, site celebrations, and social events for staff and their families.
MIC Medical Imaging is an equal opportunity employer committed to diversity in the workplace.
If you are passionate about health care and possess the knowledge, skills, and experience we are looking for, please submit your application today. Please note only qualified individuals selected for an interview will be contacted. Thank you for considering MIC Medical Imaging during your career search.
What are you waiting for? Jump-start your career at MIC Medical Imaging. Apply today!
