Head of IT

Head of IT – Suez Canal Container Terminal (SCCT)

Location: Port Said East Port, Egypt
Business Unit: Suez Canal Container Terminal S.A.E. (SCCT)
 

Are you ready to shape the future of global trade?

At APM Terminals, a global leader in port and terminal operations and part of the A.P. Moller–Maersk Group, we enable global trade and drive sustainable growth. With a strong commitment to LEAN methodologies, operational excellence, and continuous improvement, we connect economies and communities worldwide.

Join us at SCCT, our strategic JV terminal in Port Said East Port, where we are on an exciting transformation journey. As Head of IT, you will lead the strategic and operational delivery of IT across infrastructure, cybersecurity, automation, and digital transformation. This role plays a critical part in ensuring high availability, resilience, and service excellence while driving innovation and aligning technology with business objectives.

The ideal candidate is a hands-on IT leader with strong strategic vision, proven experience managing mission-critical environments, and a passion for continuous improvement. You will combine deep technical expertise with business acumen, lead high-performing teams, and act as a trusted partner to senior stakeholders in a fast-paced, high-impact environment.

What we offer

At APM Terminals, we foster a dynamic learning and development culture that empowers our people to thrive. Our commitment to continuous improvement ensures every team member has the opportunity to grow and make a meaningful impact.

As part of our team, you’ll benefit from:

• A collaborative and inclusive work environment

• Opportunities for strategic leadership in a multinational setting

• Exposure to complex labor relations and union management

• A culture that values innovation, work-life balance, and professional growth

The role

As Head of IT, you’ll be a strategic partner to the CEO and leadership team, your key responsabilities include:

IT Operations & Infrastructure

• Ensure 24/7 availability and resilience of IT systems through proactive monitoring and robust operational processes.
• Oversee IT infrastructure including networks, servers, storage, cloud platforms, and data centers.
• Lead daily IT operations with a strong focus on service quality, SLAs, and user experience.
• Maintain accurate technical documentation and support internal and external audits.

Security, Risk & Compliance

• Define and lead the cybersecurity strategy, ensuring appropriate controls and risk mitigation.
• Conduct regular vulnerability assessments and penetration testing.
• Ensure compliance with legal, regulatory, and industry standards (e.g. ISO 27001, NIST).
• Establish and enforce IT governance, risk management, and security policies.

Strategy & Digital Transformation

• Align IT strategy with business priorities and global initiatives.
• Develop and execute technology roadmaps supporting modernization and innovation.
• Drive digitalization and automation initiatives, including OCR, AI, IoT, and operational automation.
• Lead complex IT projects end-to-end, ensuring delivery on time, within scope, and aligned with change management processes.

Continuous Improvement & Lean Culture

• Apply structured problem-solving methodologies (e.g. 5 Whys, RCA, Fishbone).
• Promote Lean, Kaizen, and continuous improvement practices across IT operations.
• Foster innovation, idea generation, and a culture of operational excellence.

Leadership & Stakeholder Management

• Build, develop, and lead high-performing IT teams, encouraging accountability and growth.
• Communicate complex technical topics clearly to non-technical stakeholders.
• Manage strategic vendors and partners, including contract negotiation and SLAs.
• Own the IT budget with a strong focus on cost optimization and ROI.

Resilience, Incident & Continuity Management

• Design and maintain business continuity and disaster recovery plans.
• Lead end-to-end incident management, ensuring fast detection, response, and resolution.
• Coordinate cross-functional teams during major incidents to minimize business impact.
• Drive post-incident reviews, root cause analysis, and preventive actions.
• Leverage automation and AI to improve incident detection and response.

Who We Are Looking for

• Bachelor’s degree in IT, Computer Science, or a related field.
• 5+ years of experience in IT leadership roles, preferably in mission-critical or industrial environments.
• Proven track record delivering complex, end-to-end IT projects.
• Strong expertise in IT infrastructure: networks, servers, storage, cloud, and virtualization.
• Solid experience with monitoring and incident management tools (e.g. PRTG, Grafana, Zabbix).
• Exposure to automation and digital technologies (AI, OCR, IoT, enterprise systems).
• Strong understanding of cybersecurity frameworks, compliance, and risk management.
• Experience managing budgets, vendors, and ROI-driven decision-making.
• Excellent communication skills and ability to work with local and global stakeholders.
• Certifications such as PMP, PRINCE2, ITIL, Lean Six Sigma, or MBA are a plus.

• Fluency in English and Arabic (written and spoken).

• This position is open to local candidates only. No relocation support is available.

Ready to apply?

Join us and be part of a team that’s redefining industry standards and making a meaningful impact on communities worldwide. Discover your potential with APM Terminals and help us build a brighter future—together.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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