General information
Name
Social Media Marketing Intern
Location
Exchange 106, Kuala Lumpur
Business unit
FU-IBU
Working time
Full-Time
Type
Activity Planning & Operation
Description & Requirements
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to- Support the growth of Trip.com's social media presence and follower base across various channels.
- Create compelling content creation of social media content for Facebook, Instagram, and other applicable platforms; execute marketing campaigns to drive follower growth, continuously reviewing and optimizing strategies for improvement.
- Monitor content delivery, proactively troubleshooting any issues before, during, or after campaign/project launches.
- Analyze and report on channel performance, offering insightful recommendations to enhance strategy and optimize product resources.
- Assist with cross-market operational duties as needed.
- Collaborate effectively with product teams, design teams, and HQ teams for seamless execution of initiatives.
- Stay up-to-date with current technologies and trends in social media, design tools and applications
What you'll Need to Succeed- Familiarization and passion for social media content and tools management, particularly in community building and daily operations on platforms like Facebook, Instagram, and Tik Tok. Ability to engage in XHS is an advantage.
- Basic copywriting skills
- Good content creation skills, with a preference for experience in short-form video and graphic design via Canva.
- Passion & understanding of the travel industry is a plus.
- A proactive, can-do attitude with a keen interest in learning.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click
the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click
the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
