General information
Name
People Partner
Location
40 rue de Colisée, Paris
Business unit
FU-HR Department
Working time
Full-Time
Type
HR (General)
Description & Requirements
About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Our company has experienced significant growth in the EMEA region over the last five years, and we have plans for further expansion. We are currently in search of a People Partner who is the primary HR partner for Italy, Spain, and Greece, etc, ensuring compliance with local regulations, optimising the employee lifecycle, and strengthening people management capability. This role serves as a trusted partner to local managers, driving employee engagement, organisational culture, and alignment of global HR programs to local needs.
In this Role, you’ll get to:- Support our HRSSC team on the EMEA employment lifecycle operations (new hire support; onboarding, offboarding, absence case support), maintain accurate employee records, prepare HR documents, coordinate visa processing, and oversee attendance management.
- Ensure ongoing compliance with local employment legislation, HR policies, and internal governance frameworks, proactively identifying risks and supporting policy updates and improvements.
- Lead country internal and external audits, evidence, remediation tracking, and implement assigned country HR governance and control standards
- Act as a trusted advisor to managers and HR Business Partners, providing pragmatic guidance on performance management, conduct, organisational change impacts, and employee relations matters.
- Support on employee relations cases, including disciplinaries, grievances, investigations, performance issues, and conflict resolution, ensuring fair, consistent, and legally compliant outcomes.
- Offer Employee, Managers and HRBPs support: Serve as the first point of contact for HR inquiries, provide accurate policy guidance, and escalate complex issues to HR team members as needed.
- Design and build employee engagement, wellbeing, and culture initiatives, advising on local nuances and supporting implementation.
- Partner closely with HR Shared Services and HR Operations to ensure effective delivery of employee lifecycle processes and smooth case handovers where required.
- Ensure local compliance and governance: adherence to local employment laws, provide insight on local labour market trends, assist with compliance reporting and audits, update HR policies, and handle sensitive information with discretion.
- HR Systems & Data Management: Maintain and update HRIS, generate reports, analyse HR data, manage information and employee documentation.
- Lead or contribute to local HR projects, policy rollouts, and continuous improvement initiatives.
What you'll Need to Succeed: - Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
- 5-7 years experience, with strong focus on HR Operations, Risk and Compliance, (Employee Relations experience, desired but not mandatory)
- Demonstrated experience managing complex ER cases end-to-end, including investigations and high-risk employee matters.
- Strong working knowledge of local employment law and practical ER application.
- Proven experience advising and coaching managers on performance management, conduct, and sensitive employee issues.
- Experience contributing to HR policy development, implementation, and continuous improvement.
- Comfortable operating in a matrix HR environment alongside HRBPs, HR Operations, and CoEs.
- Strong stakeholder management, influencing, and communication skills, with sound judgement and discretion.
- Mandarin language skills are a bonus but not essential.
Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click
the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click
the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
