Business Support, Administrative Services

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall management of the OurWorkplace Mailbox generic inbox and incoming/outgoing mail, couriers, dispatch and other requests relevant to mailing activities.

Physical Mailbox Management:

• Manage incoming documents and letters received through the physical mailbox located on the ground floor, including distribution.

Mail and Courier Management:

• Handle processing and distribution of incoming mail and courier items

• Coordinate outgoing courier services with service providers (FedEx and other carriers)

• Tracking & reporting of total incoming/outgoing couriers/dispatches for monthly invoicing

verifications.

• Corrigo Work Order creation for every incoming/outgoing mails/courier/dispatch.

Ad hoc Administration:

• Support Welcome Host during lunch breaks or absence from site (whenever required)

• Walk-In Requests: Assist with ad hoc requests for meeting rooms and other walk-in needs.

Other tasks (as directed by FM or AFM)

• Site operations management. Assist workplace facility management team with tactical

planning for the teams’ goals and objectives.

• Preparing the Daily/Weekly and Monthly reports.

• Ensuring all compliance audit documents are submitted by vendor in compliance audit site.

• Taking facility rounds, floor inspection and raising Corrigo tickets for the same.

• Follow up and close the Corrigo tickets logged as per SLA, effectively manage ground team

to ensure an on time deliverable system.

• Routine inspection of all services to ensure performance measures are being maintained.

• Support the Assistant Workplace Manager in all administrative functions, security issues and Workplace services and any other administrative functions deemed by Client.

• Ownership of the day-to-day administration, including reports generation as directed

• Communicate to the Assistant Workplace Manager all incidents’ issues and pending

problems.

• Identify issues at workplace and initiate immediate rectification actions.

• Involve in Vendor staff Training & Development.

• Vendor grooming and real time monitoring of services and periodic reviews and maintain

performance evaluation on monthly basis.

Location:

On-site –Kuala Lumpur, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.