Senior Product Manager - Hybrid Cloud Services

Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career.

About the Role

This role supports the strategy, development, and lifecycle management of GTT’s Hybrid Cloud and Managed Cloud Services, spanning edge cloud, private cloud, managed public cloud, and professional services. The role combines strong technical understanding of cloud services with commercial and market-driven product insights, working closely with product engineering, operations, sales, to deliver competitive GTT cloud services.

What you'll be doing:

• Help define the product vision, strategy, and roadmap for Hybrid and Managed Cloud Services across edge, private, and public cloud.

• Lead the development of Product Requirements Documents (PRDs), translating market, customer, and commercial needs into clear technical and business requirements.

• Product lead matrix organisations, working closely with architecture, engineering, operations, sales, marketing, and partners.

• Drive the commercial success of cloud services

• Help shape and drive GTT’s cloud portfolio in alignment with the Envision platform and broader GTT services.

• Work with Hyperscalers (AWS, Azure, GCP), identify and understand Hyperscaler solutions in relevance to GTT and the managed services ecosystem.

• Enable sales and solutions teams with positioning, value propositions, and product guidance, support key bids and strategic accounts.

• Represent GTT in customer engagements, analyst briefings, and industry forums.

What we are looking for:

Essential Experience/Qualifications:

• Proven experience in product or service portfolio roles within telecom, managed services, or cloud service providers.

• Strong understanding of hybrid cloud managed public cloud, IaaS/PaaS, containers, virtualization, and managed services operating models.

• Strong understanding of networking and security for cloud services, including resilience and disaster recovery.

• Strong understanding of data services, including backup, databases, and data security.

• Ability to balance technical depth and commercial decision-making, including cloud cost models and sizing.

• Hands-on experience writing clear, structured PRDs for both customer-facing and engineering audiences.

• Strong product lifecycle management capability.

• Strong stakeholder management and communication skills, with the ability to influence across senior technical and commercial teams.

• Comfortable engaging with enterprise customers and senior internal leadership.

• Preferred Degrees (Bachelor’s or Master’s): Engineering, IT, Telecoms, Network/Systems Engineer

• Relevant Degrees to be considered: Business Administration / Management / Engineering Management, Digital Transformation / Technology Management

Desirable Experience/Qualifications:

• MBA or equivalent postgraduate qualification

• Cloud certifications (AWS, Azure, GCP, Kubernetes, ITIL, TOGAF, FinOps)

• Other Relevant technical or product management training & certifications

• Experience working with hyperscalers, system integrators, or managed service providers.

• Exposure to enterprise customers and cloud transformation programmes.

• Experience in quote-to-cash processes and service monetisation models.

Core Competencies:

• Strong understanding of hybrid cloud managed public cloud, IaaS/PaaS, containers, virtualization, and managed services operating models.

• Strong understanding of networking and security for cloud services, including resilience and disaster recovery.

• Strategic and product-oriented thinking

• Strong commercial and business acumen

• Technical depth combined with customer and market understanding

• Leadership and influence in a matrix organisation

• Stakeholder management and cross-functional collaboration

• Clear communication and storytelling

• Structured problem solving and decision-making

• Customer-centric mindset and execution focus

Hours/Travel/Shift:

Normal Office Hours. Remote with flexibility to travel as and when required for customer/team meetings.

Why Join GTT?

At GTT, you’ll join a global, collaborative culture built around ownership, customer focus and continuous learning.

• Adaptive mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
• Collective impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot. 
• Customer ownership: We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge. 

You’ll have the opportunity to make a visible impact, grow your career and help shape how GTT delivers value to enterprise customers worldwide.