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Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are seeking a Senior Program Architect with strong Salesforce platform expertise and deep healthcare domain experience to join our team in ANZ. This is a strategic leadership role delivering large-scale digital transformation programs for some of the region’s most significant healthcare and public sector organizations.
Salesforce Professional Services delivers transformational engagements by combining deep industry knowledge with technical expertise. Our Health & Life Sciences (HLS) team in ANZ focuses on driving value for providers across public health, aged care, mental health, community services, and human services organizations. Our work transforms care experiences, strengthens clinical safety, and enables better access and equity.
You will act as a trusted technical and strategic advisor, partnering with healthcare providers to translate business, clinical, and operational requirements into scalable Salesforce-based solution architectures and delivery roadmaps. The ideal candidate will bring a combination of healthcare industry knowledge, enterprise architecture capability, and hands-on Salesforce delivery experience across complex multi-cloud programs.
This role requires strong experience across the Salesforce ecosystem, including Salesforce Health Cloud, Public Sector Solutions, OmniStudio, MuleSoft, Data Cloud, and Salesforce platform architecture patterns. Salesforce certifications are mandatory for this role.
You will lead architecture governance, integration strategy, security and compliance design, and program-level solution oversight while guiding delivery teams across Salesforce, customer, and partner ecosystems.
Candidates must hold multiple Salesforce certifications, including some of the following:
At Salesforce, you’ll work alongside some of the industry’s leading architects, consultants, and innovators to deliver meaningful transformation across healthcare and public sector organizations. You’ll have the opportunity to shape the future of digital health in ANZ while leveraging the power of AI + Data + CRM to improve patient, provider, and community outcomes at scale.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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