SeniorFull TimeEN
About the Role
We are seeking a highly organized and proactive Logistics & Supply Chain Coordinator to support end-to-end logistics and inventory operations across Australia and New Zealand. This role is responsible for coordinating transportation, warehousing, inventory management, and reverse logistics activities while ensuring operational efficiency, data accuracy, regulatory compliance, and excellent customer service.
Working closely with 3PL providers, transport partners, and internal stakeholders, you will play a key role in ensuring products are delivered on time, inventory is accurately managed, and continuous improvements are implemented across the supply chain.
Key Responsibilities
Logistics & Transportation Management
Ensure goods are delivered to warehouses and customers on time and in full.
Manage and coordinate deliveries and warehousing activities with 3PL providers, transport companies, Order Management (OM), and Customer Project Managers (CPMs).
Monitor and resolve logistics and reverse logistics issues in a timely manner.
Proactively troubleshoot operational issues with logistics providers including warehousing, freight forwarding, and domestic transportation partners.
Oversee inbound and outbound transportation activities to ensure efficiency, quality, compliance, and customer satisfaction.
Coordinate international transportation activities, ensuring shipping documentation and compliance requirements are met.
Negotiate commercial tariffs with service providers for incidental logistics situations and ensure cost-effective solutions.
Inventory & Warehouse Operations
Work closely with 3PL providers across Australia and New Zealand to monitor and track deliveries across multiple warehouse locations.
Analyze stock data, investigate discrepancies, and reconcile inventory between WMS and SAP systems.
Review aged inventory and collaborate with stakeholders to reduce excess or obsolete stock.
Coordinate inventory controls, warehouse audits, and stock takes across ANZ operations.
Liaise with internal stakeholders to resolve inventory issues and improve reporting accuracy and operational processes.
Process Improvement & Systems Management
Create, maintain, and document internal processes, procedures, and controls.
Ensure quality assurance of master and transactional data across logistics operations, maintaining high standards of accuracy and compliance.
Set up and maintain transportation system parameters and monitor transportation network performance through established metrics and reporting.
Contribute to supply chain optimization initiatives focused on cost savings, service improvements, and operational efficiency.
Support and lead small transport and logistics projects aligned with business objectives.
Assist in developing business cases for technology and process improvement initiatives.
Stay informed on industry trends, logistics technologies, and best practices.
Financial & Operational Oversight
Oversee invoicing processes and monitor cost control of logistics service providers.
Assess logistics performance through reporting and management analysis to ensure optimal operational outcomes.
Collaborate cross-functionally to optimize cost, service, and quality across the supply chain.
What We’re Looking For
Qualifications & Experience
Degree qualification in Logistics, Supply Chain, Finance, Business, or a related discipline.
2–3 years of experience in logistics, supply chain, warehousing, or transportation operations.
Experience within medical devices, healthcare, or FMCG industries is highly desirable.
Intermediate SAP knowledge preferred but not essential.
Skills & Capabilities
Strong customer-first mindset with excellent stakeholder management skills.
Proven ability to prioritize and multitask in a fast-paced, project-driven environment.
Experience in change management and influencing cross-functional stakeholders.
Strong analytical and problem-solving skills with attention to detail.
Advanced Excel skills and proficiency in Microsoft Office applications.
Ability to critically assess multi-step operational processes and follow through on details.
Excellent verbal and written communication skills.
Highly organized, results-oriented, and proactive approach to work.
Willingness to travel occasionally as required.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is an office based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.
