SATIC - Learning Design Consultant

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About PwC SATIC and the role

Responsible for the talent, development and coaching strategies for the firm, the Talent, Development & Coaching Centre of Excellence (TD&C CoE) partners with the business to deliver high quality development opportunities that enable both the firm’s strategic priorities and individual growth of our people. We are a team of well-connected people professionals who bring creativity, expertise and market insights and work with subject matter experts in our business to respond to the development needs of the firm.

The LoS and Firmwide Design Teams are creative teams of learning designers, responsible for understanding the needs of the business and designing and curating or creating LoS or Firmwide programme content. The aim is to develop the most impactful, innovative solutions to meet learner needs and deliver clear business outcomes, leveraging the latest technological innovations where this enhances learning effectiveness.

Summary:

Design Senior Associates work as part of a Portfolio Strategy Leader’s (PSL) team, and will report into the aligned PSL. However, the Design Senior Associate may report into the Senior Design Consultant (SDC) and support Design Consultants for programme delivery. Responsible for understanding the business objectives for a particular training need, they will support Design Consultants to translate these into key learning objectives, designing highly effective learning interventions to meet these needs. This includes the use of learning design methodologies and innovation to author content, review content prepared by Design Senior Associates, and supporting the PSL and/or SDC with project management activity.

Qualifications / Certifications required:

Minimum- Bachelor Degree in HR, Industrial Psychology, Education, Business, or related field

Preferred- Post Graduated Qualification in Learning, HR, Digital Learning, or Organisational Development

Advantageous: Instructional Design Certification, experience with LMS/LXP and Learning Analytics, experience in Professional Services or Consulting Environments,

Experience required:

• Minimum Years of experience in Learning Design 3 – 5years
•An understanding of PwC’s service propositions, with a broad understanding of the firm’s strategy and priorities.
•Ability to communicate confidently, clearly and effectively in verbal and written formats.
•Ability to lead and develop self in the pursuit of delivering a distinctive and sustainable L&D service to the firm.
•Ability to work to deadlines and manage time effectively.

Responsibilities of role:

•Design and develop programmatic content in partnership with Design Consultants, via curation, in-house authoring and engagement of external suppliers, leveraging LoS specific and/or Firmwide knowledge and experience as appropriate.
•Remain business-centered at all times, understanding their needs and keeping them in mind when taking actions and making decisions.
•Consistently follow the processes set by the Strategy and Insights team (S&I), in combination with content knowledge, to enable effective and efficient/ innovative learning design.
•Review of own and peer (as appropriate) content to maintain quality control, ensure learning objectives have been met, challenge learning efficacy and innovation and drive consistency.
•Support conversations with relevant business stakeholders, such as content SMEs, that are integral to programmatic design.
•Work closely with the Learning Implementation and Reporting team (LI&R) and Integrated Services - Event Delivery team to support delivery of programmes.
•Support the briefing/training of facilitators and hosts to equip them to be able to deliver learning content.
•Support collaboration and education and ensure the adoption of market insights and latest innovations.
•Have an awareness of appropriate diversity, inclusion and wellbeing; accessibility; external suppliers; and environmental and social impact when designing content.
•Collaborate with the Design Senior Associates across the Design team to ensure T&D activity is aligned across the CoE and share best practice.

Desirable skill sets include:

•Instructional Design (ADDIE, SAM, Design thinking for Learning
•Passion for authoring highly effective content.
•Innovative and creative in approaching new challenges.
•Learning Journey Design
•Adult Learning Principles
•Assessment and Evaluation Design
•Stakeholder Management

Role related attributes:

•Operate with a global and inclusive mind-set, demonstrating commercial acumen and an understanding of the firm’s business priorities.
•Demonstrate resilience and delivery under pressure, in an ambiguous and changing landscape.
•Ability to work within UK hours

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

May 20, 2026