Collegiate Hotel Group®, is seeking a Room Attendant to join the Graduate by Hilton Ann Arbor and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
- Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
- Ensures that rooms have clean linen, bedding and towels
- Understands and follows all safety and security procedures as mandated by the hotel
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
- Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
- Identify items that guests have left behind and report items utilizing hotel’s lost and found procedures
EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to communicate effectively verbally and in writing
- Ability to exceed expectations of guests
- Knowledge of cleanliness standards
BENEFITS/ PERKS
- Work today, get paid today, with Daily Pay!
- Free telemedicine and virtual mental health care access for all team members starting day one!
- Multiple health insurance and life insurance options
- 401k plan + company match
- Paid time off for eligible team members
- Holiday pay/ paid holidays
- Employee Assistance Program
- Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Collegiate Hotel Group is an Equal Opportunity Employer.
