FT Barista/ PT Restaurant Server - DFW Airport Marriott

Position Summary:
The Barista is responsible for preparing coffee, tea and other beverages according to the menu.
Cashier, taking food orders, set up and break down of products and store merchandise. Provide
the highest quality of service to guests in an attentive, courteous and efficient manner. He/she
is also responsible for receiving and delivering guest orders and collecting payment.

Core Responsibilities:
 Responsible for taking orders, and preparing order items to guest satisfaction.
 Anticipate guest needs, respond promptly and acknowledge all guests, maintaining
positive guest relations at all times.
 Resolve guest complaints, ensuring guest satisfaction in each interaction.
 Responsible for cashiering, accurately and efficiently ringing in orders, taking payment
and providing accurate change, when appropriate.
 Responsible for making sure the store and storerooms meet and exceed Remington and
local health department standards of cleanliness and organization.
 Ensure customer satisfaction by communicating with guests to follow through with
special requests, instructions or complaints.
 Work in a cooperative and friendly manner with fellow associates.
 Practice a culture of guest service in all you do; promote courtesy, good will and a
positive attitude in each and every encounter.
 Perform any reasonable request as assigned or directed by management

Knowledge, Skills and Abilities:
 Strong communication skills verbal and written
 High work ethic and self-initiative
 Regular attendance according to established guidelines
 May be required to work varying schedules to reflect the business needs of the property
 Focus and maintain attention to multiple tasks in a short time period, and complete
work assignments within deadline demands, despite frequent interruptions
 Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all times
Physical Requirements:
 Ability to stand and walk for extended periods of time
 Lift approximately fifty (50) pounds
 Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
listening and hearing ability and visual ability
 Must have finger dexterity to be able to operate office equipment such as computers,
ten-key calculator, printers, multi-line phone, filing cabinets, photocopiers and other
office equipment as needed